The correct setting is to enable 'Keep Wi-Fi on during sleep' and set it to 'Always.' Android devices include a power-saving feature that automatically disconnects Wi-Fi when the screen turns off to conserve battery life, which would interrupt the tablet’s ability to receive inventory updates. By configuring this setting to 'Always,' the technician ensures the Wi-Fi radio remains active regardless of the screen state, allowing the tablet to stay connected to the network for barcode scanning and web-based access. On the CompTIA A+ Core 1 220-1201 exam, this question tests your understanding of Android power management settings under mobile device configuration, often appearing as a scenario where an employee needs continuous network connectivity. A common trap is confusing this with Bluetooth or mobile data settings, so remember that Wi-Fi sleep behavior is controlled separately in the Wi-Fi advanced menu. A helpful memory tip: think “Always awake for inventory’s sake” to recall that the Wi-Fi radio must stay on even when the screen is off.
220-1201 Mobile Devices Troubleshooting Practice Question
This 220-1201 practice question tests your understanding of mobile devices troubleshooting. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A technician is configuring a new Android tablet for a warehouse employee. The employee will use the tablet to scan barcodes and access a web-based inventory system. The tablet needs to stay connected to the Wi-Fi network even when the screen is off to receive updates. Which setting should the technician configure?
Why wrong: Increasing screen timeout keeps the screen on longer, but it drains the battery and does not guarantee Wi-Fi stays connected when the screen eventually turns off.
B
Enable 'Keep Wi-Fi on during sleep' and set it to 'Always'
This setting ensures the Wi-Fi radio remains active even when the device enters sleep mode, allowing continuous connectivity.
C
Disable Bluetooth
Why wrong: Disabling Bluetooth saves battery but does not affect the Wi-Fi sleep behavior.
D
Install a third-party app to keep the screen on
Why wrong: Using a third-party app is unnecessary and may introduce security risks; the built-in Wi-Fi sleep setting is the correct solution.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Enable 'Keep Wi-Fi on during sleep' and set it to 'Always'
Android devices have a power-saving feature that disconnects Wi-Fi when the screen is off to save battery. To ensure the tablet stays connected, the technician must change the 'Keep Wi-Fi on during sleep' setting to 'Always'.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Set the screen timeout to 30 minutes
Why it's wrong here
Increasing screen timeout keeps the screen on longer, but it drains the battery and does not guarantee Wi-Fi stays connected when the screen eventually turns off.
✓
Enable 'Keep Wi-Fi on during sleep' and set it to 'Always'
Why this is correct
This setting ensures the Wi-Fi radio remains active even when the device enters sleep mode, allowing continuous connectivity.
Related concept
Read the scenario before looking for a memorised answer.
✗
Disable Bluetooth
Why it's wrong here
Disabling Bluetooth saves battery but does not affect the Wi-Fi sleep behavior.
✗
Install a third-party app to keep the screen on
Why it's wrong here
Using a third-party app is unnecessary and may introduce security risks; the built-in Wi-Fi sleep setting is the correct solution.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1201 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this 220-1201 question in full detail.
Identify which 220-1201 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Mobile Devices Troubleshooting — This question tests Mobile Devices Troubleshooting — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Enable 'Keep Wi-Fi on during sleep' and set it to 'Always' — Android devices have a power-saving feature that disconnects Wi-Fi when the screen is off to save battery. To ensure the tablet stays connected, the technician must change the 'Keep Wi-Fi on during sleep' setting to 'Always'.
What should I do if I get this 220-1201 question wrong?
Identify which 220-1201 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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