easyMultiple ChoiceObjective-mapped
220-1201 Practice Question: A small office has an inkjet printer that…
A small office has an inkjet printer that intermittently prints blank pages. The printer has been recently refilled with ink, and the printhead alignment test prints correctly. What is the most likely cause of the blank pages?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Clogged printhead nozzles
Inkjet printers that print blank pages often have clogged printhead nozzles, especially after refilling. Even if the alignment test prints fine, the nozzles may be partially blocked, causing some pages to print blank. Running a printhead cleaning cycle usually resolves this.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Low ink levels in the cartridge
Why it's wrong here
While low ink levels can cause blank pages, this is unlikely given the scenario where the printer was recently refilled. Furthermore, the successful printing of an alignment test pattern strongly indicates that ink is present and flowing through at least some nozzles. If ink levels were critically low, the alignment test itself would likely show significant deficiencies or fail to print entirely, rather than just intermittent issues on regular prints.
- ✓
Clogged printhead nozzles
Why this is correct
Clogged printhead nozzles are a common cause of intermittent blank pages in inkjet printers. Even partial clogs can prevent specific nozzles from firing ink consistently, leading to gaps or entirely blank lines or sections on the page. While an alignment test might print correctly, it often uses a specific pattern designed to check all nozzles, and a minor, intermittent clog might not manifest during that brief, specific test, but rather during longer, more complex print jobs.
- ✗
Faulty fuser assembly
Why it's wrong here
A faulty fuser assembly is irrelevant to an inkjet printer because fusers are exclusively found in laser printers. In laser printers, the fuser is responsible for melting and pressing the toner powder onto the paper, permanently bonding the image. Inkjet printers, conversely, use liquid ink that dries on the page, thus having no need for a fuser assembly. Therefore, this component cannot be the cause of an inkjet printer's intermittent blank pages.
- ✗
Incorrect paper type setting
Why it's wrong here
An incorrect paper type setting primarily influences how the printer applies ink, affecting print quality, drying time, and ink saturation, but it would not cause entirely blank pages. The printer would still attempt to eject ink according to the print job data, even if the chosen paper profile (e.g., plain paper vs. photo paper) results in suboptimal output like streaking, bleeding, or faded colors. It does not physically prevent the printhead nozzles from firing.
Visual reference
Go deeper
Related to this question
About these practice questions
One of 972 original 220-1201 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1201 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1201 exam.