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300-410 Practice Question: R1 and R2 are connected via an IPsec VPN tunnel

R1 and R2 are connected via an IPsec VPN tunnel. They are running EIGRP over the tunnel. R1's show ip eigrp neighbors shows R2 as up, but R1's show ip eigrp topology shows a route from R2 as 'stuck-in-active' (SIA). R1's show ip eigrp traffic shows queries being sent but no replies. What is the root cause?

⚠ Common exam trap

Cisco often tests the misconception that a neighbor being 'up' in 'show ip eigrp neighbors' guarantees full EIGRP communication, when in fact the neighbor state can remain up due to unicast keepalives or a stale hold timer while multicast-based queries are blocked by IPsec ACLs.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The IPsec tunnel is not encrypting EIGRP multicast traffic, causing queries to be dropped.

EIGRP uses multicast address 224.0.0.10 for neighbor discovery and route updates. If the IPsec VPN tunnel is misconfigured to not encrypt multicast traffic (e.g., using an ACL that only matches unicast or specific protocols), the EIGRP queries sent as multicast packets will be dropped by the IPsec process or the remote router, preventing replies. This results in the neighbor appearing up (due to unicast keepalives or a stale state) but routes stuck-in-active because queries are never answered.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The IPsec tunnel is not encrypting EIGRP multicast traffic, causing queries to be dropped.

    Why this is correct

    EIGRP queries are sent to multicast address 224.0.0.10. If the crypto map does not protect multicast traffic, queries may be dropped, leading to SIA.

  • EIGRP split-horizon is enabled on the tunnel interface.

    Why it's wrong here

    Split-horizon affects route advertisement, not query/reply process.

  • The EIGRP active timer is set too low.

    Why it's wrong here

    A low active timer would cause SIA faster, but the root cause is missing replies.

  • R2 has a passive interface for the tunnel.

    Why it's wrong here

    Passive interface would prevent R2 from sending hellos, but neighbor is up.

Visual reference

Source Router + ACL permit 10.0.0.0/8 deny any Server 10.0.0.5 ✓ 192.168.1.1 ✗ dropped ACLs evaluate top-down; first match wins — implicit deny all at end

Quick reference

Routing Protocol Comparison

ProtocolMetricMax HopsAlgorithmType
RIP v2Hop count15Bellman-FordDistance vector
OSPFCost (bandwidth)UnlimitedDijkstra (SPF)Link state
EIGRPComposite metricUnlimitedDUALHybrid
IS-ISCostUnlimitedDijkstraLink state
BGPPolicy / attributesUnlimitedPath vectorPath vector

RIP's 15-hop limit makes it unsuitable for large networks. OSPF and EIGRP dominate modern enterprise deployments.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 300-410 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 300-410 exam.