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300-410 Infrastructure Security Practice Question

A network engineer is troubleshooting an IPsec VPN tunnel between two Cisco IOS routers. The tunnel fails to establish, and the engineer sees the debug output: 'ISAKMP: Unable to find a valid preshared key'. The engineer verifies that the preshared key is identical on both peers. Which additional configuration is most likely causing the issue?

⚠ Common exam trap

The trap here is assuming that identical key strings are sufficient; the key must also be associated with the correct peer IP address.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

The crypto isakmp key command is configured with the wrong peer address.

The error 'Unable to find a valid preshared key' typically occurs when the router cannot match the preshared key to the peer's IP address. This is often due to the 'crypto isakmp key' command specifying an incorrect peer address, even if the key string itself is correct.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✓

    The crypto isakmp key command is configured with the wrong peer address.

    Why this is correct

    If the preshared key is configured for a peer address that does not match the actual source IP of the remote peer, the router cannot find a valid key for that peer. This results in the 'Unable to find a valid preshared key' error even if the key string is correct. The engineer should verify that the peer address in the 'crypto isakmp key' command matches the remote peer's IP.

  • ✗

    The crypto map is applied to the wrong interface.

    Why it's wrong here

    If the crypto map is applied to the wrong interface, the router may not attempt to establish the tunnel at all, or traffic may not be encrypted. However, the specific error about preshared key indicates that the router is attempting ISAKMP negotiation but cannot find a matching key, which is more directly related to the key configuration than the interface.

  • ✗

    The transform set is not configured with the correct encryption algorithm.

    Why it's wrong here

    A mismatch in the transform set would cause Phase 2 (IPsec) negotiation to fail, but the error occurs during Phase 1 (ISAKMP), which is before the transform set is used. The preshared key is used in Phase 1, so the transform set is not the cause of this specific error.

  • ✗

    The ISAKMP policy priority numbers are different on the two peers.

    Why it's wrong here

    Different ISAKMP policy priority numbers do not cause a preshared key lookup failure. The priority determines the order of policy evaluation, but as long as there is a matching policy with compatible attributes, the tunnel can establish. The error is specifically about the preshared key, not policy mismatch.

Quick reference

VPN Protocol Comparison

ProtocolPortEncryptionAuthenticationUse Case
IKEv2 / IPsecUDP 500 / 4500AES-256Certificates / PSKSite-to-site & remote access
SSL / TLS VPNTCP 443TLS 1.3Certificates / MFAClientless remote access
L2TP / IPsecUDP 1701AES (IPsec)PSK / CertificatesLegacy remote access
WireGuardUDP 51820ChaCha20Public keysModern high-performance VPN
PPTPTCP 1723MPPE (weak)MS-CHAPv2Legacy — avoid in production

PPTP is considered insecure. IKEv2/IPsec and SSL VPN are the current recommended options.

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed September 2026 · checked against the official Cisco exam blueprint

This 300-410 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 300-410 exam.