You are a security analyst at a medium-sized company. A user reports that their workstation is running slowly and the network is sluggish. You check the firewall logs and see a large number of outgoing connections from the user's workstation to an external IP address (198.51.100.23) on port 4444. The connections are short-lived and occur every few seconds. The workstation has standard corporate antivirus installed, which is up-to-date and shows no threats. You have also noticed that the workstation is making DNS queries to an unusual domain (malicious.example.com) that resolves to the same external IP. What is the most appropriate immediate action?