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200-201 Practice Question: An organization's security policy defines…

An organization's security policy defines acceptable use of corporate email. Which THREE of the following actions are typically prohibited?

⚠ Common exam trap

Cisco often tests the distinction between actions that are 'typically prohibited' versus those that are merely discouraged or context-dependent, leading candidates to over-select options like personal newsletter subscriptions (Option A) that are not universally banned.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Sending personal emails using the corporate account.

Corporate email accounts are company property intended for business use. Sending personal emails consumes company resources and can expose the organization to legal liability, data leakage, or productivity loss, which is why acceptable use policies (AUPs) typically prohibit this action.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Using email to subscribe to personal newsletters.

    Why it's wrong here

    Often allowed but may be restricted; not typically considered prohibited.

  • Emailing the IT support for assistance.

    Why it's wrong here

    Allowed activity.

  • Sending personal emails using the corporate account.

    Why this is correct

    Often restricted to incidental use only.

  • Forwarding corporate emails to personal external accounts.

    Why this is correct

    Risks data leakage.

  • Using email to send sensitive customer data without encryption.

    Why this is correct

    Violates data protection policies.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 200-201 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 200-201 exam.