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200-201 Practice Question: An organization's data classification policy…

An organization's data classification policy defines four levels: Public, Internal, Confidential, and Restricted. An employee accidentally sends an email containing customer payment card information (PCI) to the entire company mailing list. The data should have been classified as which level?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Restricted

Payment card information (PCI) is highly sensitive data protected by regulations like PCI DSS. In the organization's classification, Restricted is the highest level, intended for data whose unauthorized disclosure could cause severe harm or legal penalties. The other levels are less restrictive: Public is non-sensitive, Internal is for internal use but not highly sensitive, and Confidential is sensitive but not as critical as Restricted. Therefore, the correct classification is Restricted (Option B).

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Public

    Why it's wrong here

    Public data is intended for external release; PCI data must never be public.

  • Restricted

    Why this is correct

    Restricted is for data whose disclosure would cause severe harm, such as PCI data.

  • Internal

    Why it's wrong here

    Internal data may be company-wide but PCI data requires stricter handling.

  • Confidential

    Why it's wrong here

    Confidential is for sensitive business data, but PCI data often requires the highest level.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 200-201 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 200-201 exam.