This 200-201 practice question tests your understanding of security monitoring. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A SOC analyst receives an alert from the SIEM indicating a high number of failed login attempts on a domain controller from a single IP address over the last 10 minutes. The source IP is a known internal workstation. What should be the analyst's FIRST action?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "first"
Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Contact the user to verify if they are experiencing login issues
The analyst's first priority is to verify the legitimacy of the failed login attempts before taking any disruptive action. Since the source IP is a known internal workstation, the most likely cause is a user error, such as a forgotten password or a locked account. Contacting the user allows the analyst to quickly confirm whether the activity is benign, avoiding unnecessary escalation or network disruption.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Block the source IP at the firewall
Why it's wrong here
Blocking without verification could impact a legitimate user.
✗
Escalate to the incident response team
Why it's wrong here
Escalation should happen after initial triage.
✗
Ignore the alert because it is from an internal IP
Why it's wrong here
Internal IPs can still be compromised or misconfigured.
✓
Contact the user to verify if they are experiencing login issues
Why this is correct
Contacting the user helps determine if the activity is intentional or a misconfiguration.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Cisco often tests the candidate's ability to follow the proper incident response triage process, where the trap is to jump to a technical action (like blocking or escalating) before performing the simplest verification step.
Detailed technical explanation
How to think about this question
Failed login attempts generate Windows Security Event ID 4625, which the SIEM correlates with the source IP. Contacting the user can reveal if they are experiencing a password mismatch (e.g., due to a recent password change) or if their account is locked (Event ID 4740). In a real-world scenario, this step often uncovers a user who has forgotten their password or is using cached credentials, preventing a false positive from wasting incident response resources.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 200-201 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Security Monitoring — This question tests Security Monitoring — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Contact the user to verify if they are experiencing login issues — The analyst's first priority is to verify the legitimacy of the failed login attempts before taking any disruptive action. Since the source IP is a known internal workstation, the most likely cause is a user error, such as a forgotten password or a locked account. Contacting the user allows the analyst to quickly confirm whether the activity is benign, avoiding unnecessary escalation or network disruption.
What should I do if I get this 200-201 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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