CLCOR Cloud And Hybrid Services Practice Question
Which THREE of the following troubleshooting steps should be performed if a Webex Hybrid connector is showing 'Down' in Control Hub? (Choose three)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Restart the Management Service on the Expressway-C.
When a connector fails, the administrator should verify network connectivity, check the service status on the Expressway, and examine the local logs for errors.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Restart the Management Service on the Expressway-C.
Why this is correct
Restarting the service can resolve transient process issues.
- ✓
Verify outbound connectivity to the Webex Cloud on port 443.
Why this is correct
HTTPS connectivity is vital for the connector-to-cloud link.
- ✗
Re-provision the Active Directory domain controller.
Why it's wrong here
This is a disruptive and unnecessary step.
- ✗
Upgrade the CUCM cluster software.
Why it's wrong here
CUCM firmware is unrelated to the connector status.
- ✓
Check the local diagnostic logs on the Expressway-C.
Why this is correct
Logs contain specific error codes for the connection failure.
About these practice questions
Courseiva writes every CLCOR question from scratch — 263 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Cisco exam blueprint
This CLCOR practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CLCOR exam.