CLCOR ON Premises Call Control Practice Question
When using 'Call Pickup', how does a user pick up a call that is ringing on another phone in the same pickup group?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
By pressing the 'Pickup' softkey.
Users initiate a call pickup by pressing the 'Pickup' softkey, which is configured on their phone button template.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
By dialing the target phone extension.
Why it's wrong here
This would call the phone, not pick up the existing call.
- ✗
By selecting 'Hold' on their own line.
Why it's wrong here
This does not intercept the other call.
- ✗
By accessing the CUCM web interface.
Why it's wrong here
Users do not have admin access.
- ✓
By pressing the 'Pickup' softkey.
Why this is correct
The softkey triggers the feature to intercept the call.
About these practice questions
This CLCOR question is part of Courseiva's 263-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Cisco exam blueprint
This CLCOR practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CLCOR exam.