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350-501 Networking Practice Question

A network engineer is troubleshooting an OSPF adjacency issue between two routers connected via a serial link. The routers are configured with point-to-point network type. The adjacency stays in EXSTART state. What is the most likely cause?

⚠ Common exam trap

Cisco often tests the EXSTART state trap by making candidates confuse it with the more common mismatched hello/dead intervals or area ID issues, which actually prevent reaching EXSTART, while MTU mismatch is the specific cause of stalling in EXSTART.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Mismatched MTU.

On a point-to-point OSPF link, the EXSTART state indicates that the routers have formed a bidirectional communication (2WAY) and are now negotiating the master/slave relationship for database description (DBD) packet exchange. A mismatched MTU between the two interfaces causes the DBD packets to be dropped or rejected, preventing the adjacency from progressing beyond EXSTART. This is a common issue on serial links where one side may have a different MTU configured.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Mismatched OSPF area ID.

    Why it's wrong here

    Area ID mismatch prevents the adjacency from even becoming INIT.

  • Mismatched hello/dead intervals.

    Why it's wrong here

    Mismatched intervals prevent negotiation, resulting in DOWN state.

  • Mismatched MTU.

    Why this is correct

    OSPF uses the MTU in Database Description packets; a mismatch causes the adjacency to stay in EXSTART.

  • Duplicate router IDs.

    Why it's wrong here

    Duplicate router IDs can cause unpredictable behavior but not typically EXSTART state.

Visual reference

R1 R2 R3 R4 10 100 10 100 OSPF picks R1→R2→R4 (cost 20) over R1→R3→R4 (cost 200)

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 350-501 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 350-501 exam.