350-701 Practice Question: Secure Network Access, Visibility and Enforcement
Exhibit
2019-08-15 14:32:45,123 ERROR [PassiveIDConnector-1] ... Received PassiveID identity in SGT format, but no SGT mapping found.
Refer to the exhibit. An ISE administrator sees this error in the logs. What is the most likely cause?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The PassiveID identity source is not configured with the correct SGT mapping.
The error indicates that PassiveID received an SGT from a network device but does not have a mapping to convert it to an identity. This typically happens when the PassiveID identity source is not configured with the correct SGT-to-identity mapping. Option A is incorrect because licensing issues would produce different errors. Option C is incorrect because the SGT number range is not the cause of missing mapping. Option D is incorrect because a pxGrid connection failure would show connection-related errors, not a missing SGT mapping.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The ISE license does not support SGT.
Why it's wrong here
License issues typically cause feature-level errors.
- ✓
The PassiveID identity source is not configured with the correct SGT mapping.
Why this is correct
PassiveID requires mapping between SGTs and identity groups; if missing, it cannot resolve the identity.
- ✗
The SGT number is out of range.
Why it's wrong here
SGT numbers are 16-bit; out-of-range would be caught by validation.
- ✗
The pxGrid connection is down.
Why it's wrong here
A down connection would cause connectivity errors, not mapping errors.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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