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350-701 Practice Question: After deploying a Cisco Cloudlock policy, a user…

After deploying a Cisco Cloudlock policy, a user reports that a sanctioned application (Salesforce) is being blocked for file downloads. What is the most likely cause?

⚠ Common exam trap

Candidates often assume DLP is the only reason for blocking downloads, but Cisco tests whether you understand that Cloudlock policies have explicit actions (Allow/Block/Monitor) that can be misconfigured independently of DLP rules.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The Cloudlock policy for Salesforce is set to 'Block' due to misconfiguration

Cloudlock policies are configured to enforce actions such as 'Allow', 'Block', or 'Monitor' on sanctioned applications like Salesforce. If a policy is misconfigured to 'Block' for file downloads, Cloudlock will intercept the API call and deny the download regardless of the file's content. This is a common administrative error when setting granular controls for cloud app activities.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The Salesforce API token has expired

    Why it's wrong here

    API token expiry would affect integration, not user downloads.

  • The file being downloaded contains sensitive data flagged by DLP

    Why it's wrong here

    DLP would block only specific files, not all downloads.

  • The user's browser is not configured with the corporate proxy

    Why it's wrong here

    Proxy configuration is not related to Cloudlock.

  • The Cloudlock policy for Salesforce is set to 'Block' due to misconfiguration

    Why this is correct

    A misconfigured policy can block sanctioned applications.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 350-701 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 350-701 exam.