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Secure Network Access, Visibility and EnforcementmediumMultiple ChoiceObjective-mapped

350-701 Practice Question: Secure Network Access, Visibility and Enforcement

A network engineer notices that some Windows 10 clients fail to authenticate via 802.1X after a recent OS update. The supplicant shows 'EAPOL-Start' but never receives an EAP-Request/Identity. The switch port is configured with 'authentication port-control auto' and 'dot1x pae authenticator'. What is the most likely cause?

⚠ Common exam trap

Cisco often tests the misconception that 802.1X can work on any port type, but the trap here is that 802.1X is only supported on access ports, and trunk ports will silently ignore EAPOL-Start frames.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The switch port is configured as a trunk port

The most likely cause is that the switch port is configured as a trunk port. 802.1X authentication is designed for access ports, not trunk ports. On a trunk port, the switch does not process EAPOL frames correctly because the port is expected to carry multiple VLANs and the switch's 802.1X state machine does not initiate the authentication process. As a result, the supplicant sends EAPOL-Start but the switch never responds with an EAP-Request/Identity, leading to authentication failure.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The switch port is configured as a trunk port

    Why this is correct

    802.1X is not supported on trunk ports by default. The switch will not respond to EAPOL-Start on trunk ports.

  • The switch has 'aaa authentication dot1x default none' globally

    Why it's wrong here

    This would allow all without authentication, but the switch would still respond to EAPOL.

  • The switch port is configured with 'authentication order mab dot1x'

    Why it's wrong here

    MAB is a fallback method and does not prevent the switch from responding to EAPOL.

  • The switch is configured with 'snmp-server community' which disables 802.1X

    Why it's wrong here

    SNMP does not affect EAPOL processing.

Visual reference

Switch VLAN 10 Sales (192.168.10.0/24) PC-A PC-B VLAN 20 HR (192.168.20.0/24) PC-C PC-D Router VLANs isolate traffic — inter-VLAN routing requires a Layer 3 device

Quick reference

AAA Protocol Comparison

ProtocolPort(s)EncryptionTransportPrimary Use
RADIUS1812 / 1813Password onlyUDPNetwork access control
TACACS+49Full packetTCPDevice administration
Diameter3868Full sessionTCP / SCTPCarrier / mobile networks
802.1XEAP-basedLayer 2Port-based access control

TACACS+ encrypts the entire packet; RADIUS only encrypts the password field — a key exam distinction.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 350-701 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 350-701 exam.