CCNP Network Assurance Practice Question
A network engineer is using Cisco DNA Center Assurance to monitor the health of a wireless network. The engineer notices that a particular access point is reporting a high number of client disconnects. Which feature in DNA Center Assurance would best help identify the root cause of these disconnects?
⚠ Common exam trap
The trap here is assuming that Device 360 provides per-client disconnect details, when it actually focuses on the device's overall health.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Client 360
Client 360 in Cisco DNA Center Assurance offers detailed client-level analytics, including disconnect reasons and historical data, which is essential for troubleshooting client disconnects. The Network Health Dashboard and Device 360 provide broader views, while Application Health is unrelated to client connectivity issues. Thus, Client 360 is the correct tool for root cause analysis.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Network Health Dashboard
Why it's wrong here
The Network Health Dashboard provides an overview of the health of network devices and clients, but it does not drill down into specific client disconnect reasons. It gives a high-level view, so it would not directly identify the root cause of the disconnects on a particular access point.
- ✓
Client 360
Why this is correct
Client 360 provides detailed information about a specific client's connectivity experience, including disconnect reasons, onboarding issues, and RF statistics. By selecting the affected clients, the engineer can see the exact cause of disconnects, such as authentication failures or roaming problems, making it the best tool for root cause analysis.
- ✗
Device 360
Why it's wrong here
Device 360 provides detailed information about a specific network device, such as an access point, including its health and performance metrics. While it may show client counts and disconnect statistics, it does not provide the granular disconnect reasons per client that Client 360 does. It is more device-centric than client-centric.
- ✗
Application Health
Why it's wrong here
Application Health focuses on the performance of applications traversing the network, not on wireless client disconnects. It would not provide information about why clients are disconnecting from an access point, as it is application-centric rather than client- or wireless-centric.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Cisco exam blueprint
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