CCNP Network Assurance Practice Question
A network administrator is using Cisco DNA Center Assurance to monitor a campus network. The administrator notices that a particular client device is experiencing poor voice quality. Which Cisco DNA Center Assurance feature should be used to analyze the issue and determine the root cause?
⚠ Common exam trap
It's easy for candidates to confuse the Application Health Dashboard with Client 360; the former provides application-level health, not per-client voice quality analysis.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Client 360
Client 360 in Cisco DNA Center Assurance offers detailed insights into a specific client's network experience, including voice quality metrics like MOS, jitter, and packet loss. By using Client 360, the administrator can quickly identify whether the poor voice quality is due to network congestion, wireless interference, or other factors, enabling targeted remediation.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Network Health Dashboard
Why it's wrong here
The Network Health Dashboard provides an overview of network device health, including CPU, memory, and link status. While it can indicate if a device is overloaded, it does not provide detailed client-level analysis or voice quality metrics. It is not the best tool to pinpoint the root cause of a specific client's voice quality issue.
- ✓
Client 360
Why this is correct
Client 360 provides a comprehensive view of a specific client's experience, including onboarding, connectivity, and application performance. It includes detailed metrics such as voice quality (MOS), packet loss, and latency. In this scenario, Client 360 would allow the administrator to drill down into the client's voice traffic and identify the root cause of poor voice quality.
- ✗
Path Trace
Why it's wrong here
Path Trace is used to visualize the path of traffic between two endpoints, including devices and interfaces. It can help identify forwarding issues but does not provide voice quality metrics or client-specific performance data. It is useful for connectivity problems, not for analyzing voice quality degradation.
- ✗
Application Health Dashboard
Why it's wrong here
The Application Health Dashboard shows the performance of applications across the network, such as Microsoft Teams or Webex. While it can indicate if a voice application is experiencing issues, it does not provide granular details for a single client. It is more suited for analyzing application-level trends rather than troubleshooting an individual client's voice quality.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Cisco exam blueprint
This 350-401 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 350-401 exam.