CCSM Advanced Firewall Troubleshooting Practice Question

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

• ✗

  The traffic is reaching the destination server.

  Why it's wrong here

  If the packet reached the destination, it would have been forwarded out of the firewall, meaning an 'o' (outbound) capture would be present in the packet monitor. The absence of the outbound packet directly confirms that the firewall is preventing the traffic from progressing toward the destination network server.

• ✓

  The firewall is dropping the packet during inspection.

  Why this is correct

  Since the packet is captured at the inbound stage but never emerges at the outbound stage, the firewall's kernel or policy engine has intercepted and dropped the traffic. This is a classic indication of a security policy block, a security blade intervention, or an anti-spoofing mechanism triggering a discard.

• ✗

  The routing is incorrectly configured on the firewall.

  Why it's wrong here

  If routing were incorrect, the packet would usually exit the firewall via the wrong interface, or the firewall would attempt to route it and fail. However, the packet would still show an outbound capture attempt on the interface used for the incorrect route, not a complete absence of an outbound capture.

• ✗

  The packet is being dropped at the switch level.

  Why it's wrong here

  If the switch were dropping the packet, the firewall would never see it in the inbound capture phase. Because the 'i' capture is present, we know the packet successfully reached the firewall gateway. Therefore, the drop point must be internal to the firewall's processing chain, not an external switch issue.