DPI Direction And Planning Practice Question
An organization is evaluating its current value streams to plan for a major product launch. What is the most effective way to identify value-adding steps versus non-value-adding steps?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Evaluate each step from the perspective of what the customer is willing to pay for.
Value stream mapping involves analyzing every step from the perspective of the customer to determine whether it directly contributes to value creation.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Focus solely on software development coding hours.
Why it's wrong here
Focusing only on coding ignores end-to-end value stream flow including testing and deployment.
- ✗
Ask internal managers which tasks take the most time to complete.
Why it's wrong here
Internal time consumption does not equate to customer value.
- ✗
Assume all administrative sign-offs are critical value-add steps.
Why it's wrong here
Administrative sign-offs are typically non-value-adding waste or necessary regulatory overhead.
- ✓
Evaluate each step from the perspective of what the customer is willing to pay for.
Why this is correct
Customer perspective defines true value-adding activities versus waste.
About these practice questions
This DPI question is part of Courseiva's 315-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official AXELOS / PeopleCert exam blueprint
This DPI practice question is part of Courseiva's free AXELOS / PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DPI exam.