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PAS-C01 Operations and Maintenance Practice Question
Drag and drop the steps to troubleshoot an SAP HANA database connection failure from an SAP application in AWS into the correct order.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check SAP application logs for errors, then check HANA database status using HDBSQL, then verify network connectivity using ping and telnet, then verify security group and NACL rules, then verify authentication credentials.
Troubleshooting should start with logs, then check database status, network, security groups, and authentication.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Check SAP application logs for errors, then check HANA database status using HDBSQL, then verify network connectivity using ping and telnet, then verify security group and NACL rules, then verify authentication credentials.
Why this is correct
This is the correct order because it follows a logical troubleshooting methodology: start with application logs to identify the error, then verify the database is running, check network connectivity, review firewall rules, and finally confirm authentication credentials.
- ✗
Check HANA database status using HDBSQL, then check SAP application logs for errors, then verify network connectivity using ping and telnet, then verify authentication credentials, then verify security group and NACL rules.
Why it's wrong here
This is incorrect because checking the database status before reviewing application logs may miss errors that indicate the specific failure reason. Also, verifying authentication before security groups is out of order; security rules should be confirmed before assuming credentials are the issue.
- ✗
Verify network connectivity using ping and telnet, then verify security group and NACL rules, then check SAP application logs for errors, then check HANA database status using HDBSQL, then verify authentication credentials.
Why it's wrong here
This is incorrect because starting with network checks bypasses the application logs, which often contain the exact error message needed to diagnose the problem. Logs should be the first step to provide context for subsequent checks.
- ✗
Verify authentication credentials, then check SAP application logs for errors, then check HANA database status using HDBSQL, then verify network connectivity using ping and telnet, then verify security group and NACL rules.
Why it's wrong here
This is incorrect because it assumes authentication is the problem without first verifying the database and network. Logs should be consulted early, and credentials should be checked only after confirming that the database is reachable and security groups allow traffic.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PAS-C01 practice question is part of Courseiva's free Amazon Web Services certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PAS-C01 exam.