- A
Increase the database server's CPU capacity by changing to a larger instance type.
Why wrong: Database CPU is low, not the bottleneck.
- B
Increase the instance size of the application server to a compute-optimized type.
Why wrong: CPU is not the issue; work process saturation is.
- C
Add another application server to the system and distribute the load.
Why wrong: This could help but is more complex; increasing work processes is simpler.
- D
Increase the number of dialog work processes in the SAP application server profile.
Adding more work processes allows handling more concurrent requests.
PAS-C01 Operations and Maintenance Practice Question
This PAS-C01 practice question tests your understanding of operations and maintenance. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
An SAP Basis administrator notices that the SAP system's response time is increasing during peak hours. The system uses an SAP NetWeaver application server on EC2 and an SAP HANA database on a separate EC2 instance. CloudWatch metrics show that the application server's CPU utilization is at 80% and the database server's CPU is at 30%. The application server is an m5.2xlarge, and the database is an r5.2xlarge. The administrator checks the SAP work process overview and sees that all dialog work processes are busy. What should the administrator do to resolve the performance issue?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Increase the number of dialog work processes in the SAP application server profile.
Option B is correct because the symptom is all work processes busy, indicating a need for more work processes. Option A is wrong because increasing CPU may not help if the bottleneck is work process count. Option C is wrong because the database is not the bottleneck. Option D is wrong because scaling out is more complex.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Increase the database server's CPU capacity by changing to a larger instance type.
Why it's wrong here
Database CPU is low, not the bottleneck.
- ✗
Increase the instance size of the application server to a compute-optimized type.
Why it's wrong here
CPU is not the issue; work process saturation is.
- ✗
Add another application server to the system and distribute the load.
Why it's wrong here
This could help but is more complex; increasing work processes is simpler.
- ✓
Increase the number of dialog work processes in the SAP application server profile.
Why this is correct
Adding more work processes allows handling more concurrent requests.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
An e-commerce site experiences heavy traffic on Black Friday and near-zero traffic during off-peak weeks. Rather than provisioning permanent large VMs, the team uses auto-scaling groups that add capacity automatically under load and reduce it overnight. Questions like this test whether you understand elasticity, availability zones, and cloud compute scaling patterns.
What to study next
Got this wrong? Here's your next step.
Identify which PAS-C01 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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FAQ
Questions learners often ask
What does this PAS-C01 question test?
Operations and Maintenance — This question tests Operations and Maintenance — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Increase the number of dialog work processes in the SAP application server profile. — Option B is correct because the symptom is all work processes busy, indicating a need for more work processes. Option A is wrong because increasing CPU may not help if the bottleneck is work process count. Option C is wrong because the database is not the bottleneck. Option D is wrong because scaling out is more complex.
What should I do if I get this PAS-C01 question wrong?
Identify which PAS-C01 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 20, 2026
This PAS-C01 practice question is part of Courseiva's free Amazon Web Services certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PAS-C01 exam.
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