PAS-C01 Operations and Maintenance Practice Question
An SAP administrator receives an alert that the SAP application server is not responding. The administrator checks the EC2 console and sees that the instance state is 'running' but the status checks have failed. Which step should be taken first to restore the SAP application?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use the EC2 console to stop and start the instance, which will move it to new underlying hardware.
When status checks fail, the instance may have underlying hardware issues. Stopping and starting the instance (Option B) moves it to new hardware, which can resolve hardware-related failures and restore the SAP application. Option A is incorrect because terminating the instance loses the existing configuration and EBS volumes (unless termination protection is disabled and volumes are set to survive). Option C is incorrect because rebooting only restarts the OS; it does not change the underlying hardware, so hardware issues persist. Option D is incorrect because creating a new instance and attaching existing volumes is more time-consuming and complex; the simpler stop/start action should be attempted first.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Terminate the instance and launch a new one using the same AMI.
Why it's wrong here
Terminating loses the instance and requires reconfiguration.
- ✓
Use the EC2 console to stop and start the instance, which will move it to new underlying hardware.
Why this is correct
Stop/start recovers from hardware issues and preserves the instance ID, EBS volumes, and Elastic IP.
- ✗
Reboot the EC2 instance from the AWS Management Console.
Why it's wrong here
Rebooting may not resolve persistent status check failures.
- ✗
Create a new EC2 instance from the latest AMI and attach the existing EBS volumes.
Why it's wrong here
Creating a new instance from AMI would not have the same data unless volumes are attached, but it's slower.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PAS-C01 practice question is part of Courseiva's free Amazon Web Services certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PAS-C01 exam.