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Operations and MaintenancehardMultiple ChoiceObjective-mapped

PAS-C01 Operations and Maintenance Practice Question

An SAP administrator notices that the sapstartsrv process on an EC2 instance is failing to start after a system reboot. The instance is running SUSE Linux Enterprise Server (SLES) for SAP Applications. Which of the following log files should be examined FIRST to diagnose the issue?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

/usr/sap/<SID>/SYS/global/sapstartsrv.log

The sapstartsrv process log is stored in /usr/sap/<SID>/SYS/global/sapstartsrv.log (Option B). This log contains startup and error messages specific to the sapstartsrv process, making it the first place to check for failures after a reboot. Option A (/var/log/messages) is a general system log that may contain kernel or hardware messages but not SAP-specific process details. Option C (SAP HANA studio trace files) is used for database issues, not the sapstartsrv process. Option D (Amazon CloudWatch logs) requires prior configuration to capture local boot logs and would not be the first choice for a local SAP process failure.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • /var/log/messages

    Why it's wrong here

    This file contains system messages but not SAP-specific startup logs.

  • /usr/sap/<SID>/SYS/global/sapstartsrv.log

    Why this is correct

    The sapstartsrv log file contains detailed information about the startup process of the SAP start service.

  • SAP HANA studio trace files

    Why it's wrong here

    HANA studio traces are for database operations, not the start service.

  • Amazon CloudWatch logs for the instance

    Why it's wrong here

    CloudWatch logs would only contain logs if specifically configured to capture the relevant log files.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

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