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Operations and MaintenancehardMultiple ChoiceObjective-mapped

PAS-C01 Operations and Maintenance Practice Question

A company has an SAP S/4HANA system running on AWS with a custom backup solution that uses AWS Backup. The backup policy includes daily backups with a retention of 30 days. The operations team notices that backup jobs for the SAP application server are failing intermittently. What should the team do to troubleshoot the issue?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Review the CloudWatch Logs for the backup job to identify error messages.

Amazon CloudWatch Logs capture detailed error messages from AWS Backup jobs, allowing the team to identify the root cause of intermittent failures. Option A is incorrect because while IAM permissions are necessary, intermittent failures are more likely due to transient issues detectable in logs. Option C is incorrect because switching to SAP HANA Studio does not leverage AWS Backup's integration and may not resolve underlying issues. Option D is incorrect because increasing backup frequency does not address the cause of failures and may increase load.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Verify that the IAM role used by AWS Backup has sufficient permissions.

    Why it's wrong here

    While permissions could be an issue, it may not explain intermittent failures.

  • Review the CloudWatch Logs for the backup job to identify error messages.

    Why this is correct

    CloudWatch Logs contain detailed error information for troubleshooting.

  • Switch to using SAP HANA Studio for backups.

    Why it's wrong here

    This does not leverage AWS Backup and may introduce complexity.

  • Increase the backup frequency to capture more recovery points.

    Why it's wrong here

    More frequent backups do not fix intermittent failures.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This PAS-C01 practice question is part of Courseiva's free Amazon Web Services certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PAS-C01 exam.