- A
Close the AWS account from the management account.
Why wrong: The management account cannot close a member account; the member account must close itself.
- B
Create a support ticket to AWS to remove the account.
Why wrong: No support ticket needed.
- C
Remove the account's payment method.
An account must be suspended before removal; removing payment method effectively suspends it.
- D
The management account can directly remove the account without any prerequisites.
Why wrong: The account must be suspended first.
Quick Answer
The answer is that the account must have its payment method removed before it can be removed from AWS Organizations. This prerequisite exists because AWS requires every member account to be independently billable once it leaves the organization; if an account still has a consolidated billing payment method tied to the management account, it cannot be separated without risking an unbillable state. On the AWS Certified Solutions Architect Professional SAP-C02 exam, this concept tests your understanding of the operational guardrails around organization management, often appearing as a distractor where candidates mistakenly focus on IAM permissions or service control policies instead of the billing dependency. A common trap is assuming the management account can simply detach any account at will, but AWS enforces this billing cleanup step to ensure the leaving account can stand alone. Memory tip: think "Pay first, then part ways" — the account must settle its payment method before it can be removed.
SAP-C02 Practice Question: Design Solutions for Organizational Complexity
This SAP-C02 practice question tests your understanding of design solutions for organizational complexity. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Refer to the exhibit. A company runs the AWS CLI command to list accounts in AWS Organizations. The company wants to remove the account '444444444444' from the organization. What must the company do first before it can remove this account?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"first"Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Remove the account's payment method.
Option C is correct because, before an AWS account can be removed from an AWS Organization, the account must have its payment method removed. This is a prerequisite enforced by AWS to ensure the account is not left in a state where it cannot be billed independently after leaving the organization. The management account cannot directly remove an account that still has an active payment method associated with it.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Close the AWS account from the management account.
Why it's wrong here
The management account cannot close a member account; the member account must close itself.
- ✗
Create a support ticket to AWS to remove the account.
Why it's wrong here
No support ticket needed.
- ✓
Remove the account's payment method.
Why this is correct
An account must be suspended before removal; removing payment method effectively suspends it.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
The management account can directly remove the account without any prerequisites.
Why it's wrong here
The account must be suspended first.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often assume the management account has full authority to remove any account without prerequisites, overlooking the specific billing prerequisite that AWS enforces to ensure the account can function independently after removal.
Detailed technical explanation
How to think about this question
When an account is removed from an AWS Organization, it becomes a standalone account that must have its own billing and payment method. AWS enforces the removal of the payment method (e.g., credit card or invoice configuration) from the member account before detachment to prevent billing disruptions. This is a subtle behavior that differs from simply closing an account, and it is documented in the AWS Organizations API reference for the RemoveAccountFromOrganization operation.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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Design Solutions for Organizational Complexity — study guide chapter
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FAQ
Questions learners often ask
What does this SAP-C02 question test?
Design Solutions for Organizational Complexity — This question tests Design Solutions for Organizational Complexity — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Remove the account's payment method. — Option C is correct because, before an AWS account can be removed from an AWS Organization, the account must have its payment method removed. This is a prerequisite enforced by AWS to ensure the account is not left in a state where it cannot be billed independently after leaving the organization. The management account cannot directly remove an account that still has an active payment method associated with it.
What should I do if I get this SAP-C02 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 11, 2026
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