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Incident and Event ResponsemediumMultiple ChoiceObjective-mapped

DOP-C02 Incident and Event Response Practice Question

This DOP-C02 practice question tests your understanding of incident and event response. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

A company is using AWS Lambda to process events from an Amazon SQS queue. The Lambda function is configured with a batch size of 10 and a maximum concurrency of 5. Recently, the function started experiencing high error rates and the SQS queue's ApproximateNumberOfMessagesVisible metric is increasing. The CloudWatch logs show that the function is timing out after 30 seconds. The function makes calls to an external API that sometimes takes more than 30 seconds to respond. The DevOps engineer needs to reduce the backlog and prevent message loss. The engineer is considering the following actions: A) Increase the Lambda function timeout to 60 seconds and increase the SQS visibility timeout to 90 seconds. B) Decrease the batch size to 1 to avoid processing multiple messages at once. C) Increase the Lambda function reserved concurrency to 100 to allow more concurrent executions. D) Use a dead-letter queue to capture messages that fail processing after all retries. Which combination of actions should the engineer take?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Increase the Lambda function timeout to 60 seconds and increase the SQS visibility timeout to 90 seconds.

Option C is the correct action because increasing the Lambda function timeout to 60 seconds allows the function to wait longer for the external API, and increasing the SQS visibility timeout to 90 seconds prevents messages from becoming visible again before the function completes. This reduces unnecessary retries and helps clear the backlog. Option A (DLQ) is useful for capturing failed messages but does not address the timeout issue. Option B (decrease batch size) reduces throughput and worsens the backlog. Option D (increase concurrency) may lead to more timeouts if the function still cannot complete within the existing timeout.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Use a dead-letter queue to capture messages that fail processing after all retries.

    Why it's wrong here

    Helps prevent loss but does not reduce backlog.

  • Decrease the batch size to 1 to avoid processing multiple messages at once.

    Why it's wrong here

    Reduces throughput, making backlog worse.

  • Increase the Lambda function timeout to 60 seconds and increase the SQS visibility timeout to 90 seconds.

    Why this is correct

    This allows the function to complete and prevents premature retries.

    Related concept

    Read the scenario before looking for a memorised answer.

  • Increase the Lambda function reserved concurrency to 100 to allow more concurrent executions.

    Why it's wrong here

    More concurrent executions may still time out.

Common exam traps

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Detailed technical explanation

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A startup's cloud architect reviews their monthly bill and notices costs are higher than expected for a long-running batch job. Switching from on-demand instances to Reserved Instances — or using Spot/Preemptible VMs — can reduce compute costs by up to 72 %. Questions like this test whether you understand the tradeoffs between commitment, flexibility, and cost across cloud pricing models.

Quick reference

Cloud Service Model Comparison

ModelYou ManageProvider ManagesExamples
IaaSOS, runtime, apps, dataHardware, hypervisor, networkingEC2, Azure VMs, GCP Compute Engine
PaaSApps and dataOS, runtime, middleware, hardwareElastic Beanstalk, Azure App Service
SaaSData and settings onlyEverything elseMicrosoft 365, Salesforce, Workday
FaaS / ServerlessFunction code onlyInfra, scaling, runtimeLambda, Azure Functions, Cloud Run
CaaSContainers and appsKubernetes, OS, hardwareEKS, AKS, GKE

What to study next

Got this wrong? Here's your next step.

Identify which DOP-C02 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.

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FAQ

Questions learners often ask

What does this DOP-C02 question test?

Incident and Event Response — This question tests Incident and Event Response — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: Increase the Lambda function timeout to 60 seconds and increase the SQS visibility timeout to 90 seconds. — Option C is the correct action because increasing the Lambda function timeout to 60 seconds allows the function to wait longer for the external API, and increasing the SQS visibility timeout to 90 seconds prevents messages from becoming visible again before the function completes. This reduces unnecessary retries and helps clear the backlog. Option A (DLQ) is useful for capturing failed messages but does not address the timeout issue. Option B (decrease batch size) reduces throughput and worsens the backlog. Option D (increase concurrency) may lead to more timeouts if the function still cannot complete within the existing timeout.

What should I do if I get this DOP-C02 question wrong?

Identify which DOP-C02 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Last reviewed: Jun 20, 2026

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This DOP-C02 practice question is part of Courseiva's free Amazon Web Services certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DOP-C02 exam.