CRISC • Practice Exam 59
Free CRISC practice exam — 20 questions with explanations. Set 59. No signup required.
A mid-sized retail company processes over 1 million credit card transactions daily. It uses an automated monitoring system with static thresholds to flag potential fraud. Recently, the fraud detection team has been overwhelmed by a 40% increase in false positive alerts, causing legitimate transactions to be delayed and customer service complaints to rise. The risk manager is tasked with improving the situation. After reviewing the alert logs, it is clear that the thresholds have not been updated in 18 months, and transaction patterns have shifted due to seasonal promotions and new payment methods. The team has limited resources and cannot handle the current alert volume. What should the risk manager recommend as the most effective course of action?
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