CGEIT IT Resources Practice Test 2 — 15 Questions

Question 1

A firm is experiencing 'IT resource starvation' in key strategic projects due to excessive operational support requirements. What is the appropriate governance response?

Accepted Answer

Conduct a portfolio review to rebalance resource allocation from 'keep-the-lights-on' activities to strategic initiatives. Rebalancing resources from 'run' (operations) to 'grow/transform' (strategic) is necessary to achieve strategic objectives.

Answer

Force strategic projects to operate with lower performance requirements

Answer

Require all IT staff to work overtime to complete projects

Answer

Increase the overall IT budget to hire more staff

Question 2

What is the primary benefit of asset management within IT resource governance?

Accepted Answer

Providing visibility into the IT inventory for optimization and compliance. Effective asset management provides the visibility required to optimize utilization and ensure compliance.

Answer

Reducing the need for IT staff

Answer

Ensuring all hardware is painted the same color

Answer

Automating the password reset process

Question 3

An organization adopts a multi-cloud strategy. Which governance challenge is most significant regarding resource optimization?

Accepted Answer

The lack of consistent visibility, policy enforcement, and cost management across platforms. Managing fragmented resources across multiple providers complicates cost tracking, security policy enforcement, and skill management.

Answer

The slower speed of provisioning resources

Answer

The difficulty of finding cloud architects

Answer

The increased cost of data egress fees between clouds

Question 4

Which practice best ensures that IT workforce planning aligns with the enterprise's long-term business strategy?

Accepted Answer

Integrating IT human capital planning with the enterprise strategic planning process. Aligning IT workforce plans with business strategy ensures the right talent is available for upcoming initiatives.

Answer

Focusing exclusively on reducing IT headcount

Answer

Hiring only the most certified candidates

Answer

Relying on contractors for all new initiatives

Question 5

A large organization is attempting to reduce technical debt. Which resource management approach is most effective?

Accepted Answer

Allocating a set percentage of capacity to technical debt remediation in every sprint/cycle. Allocating a fixed percentage of resources to technical debt reduction in every development cycle ensures continuous progress.

Answer

Outsourcing the maintenance of legacy systems

Answer

Pausing all new development until all legacy systems are replaced

Answer

Waiting for a major system failure to justify remediation budget

Question 6

When implementing a resource governance policy, which action is most critical to success?

Accepted Answer

Securing executive sponsorship and driving organizational buy-in. Ensuring that the policy is supported by executive leadership and clearly communicated across the organization is essential for adoption.

Answer

Hiring a dedicated resource governance manager

Answer

Automating all policy enforcement mechanisms

Answer

Creating a 500-page policy document covering every scenario

Question 7

Which TWO of the following are primary components of IT resource management?

Accepted Answer

Infrastructure resource management. IT resource management fundamentally involves both the human (workforce) and the technical (infrastructure) assets of the organization.

Answer

Office facility maintenance

Answer

Customer relationship marketing

Answer

Public relations strategy

Question 8

Which TWO of the following are governance-related challenges when allocating resources for emerging technologies?

Accepted Answer

Lack of defined governance frameworks for the new technology. Emerging technologies often lack established governance models and possess significant skill gaps, making them difficult to manage.

Answer

The technology is too cheap to purchase

Answer

The technology is widely available in the market

Answer

It is always compatible with existing infrastructure

Question 9

Which TWO of the following are key indicators that an organization's IT resource allocation is ineffective?

Accepted Answer

Frequent misalignment between IT projects and business strategic objectives. Ineffective allocation leads to missed business goals and a high volume of 'keep-the-lights-on' work, leaving little room for innovation.

Answer

Low turnover rate among IT staff

Answer

Use of automated project management software

Answer

High adoption of standard, approved hardware platforms

Question 10

Which THREE of the following are key aspects of workforce planning in IT?

Accepted Answer

Implementing retention strategies for key talent. Identifying needs, developing talent, and retaining staff are the core pillars of effective workforce planning.

Answer

Selecting the IT department's holiday party venue

Answer

Mandatory office attendance policies

Question 11

Which TWO of the following are effective strategies for optimizing workforce resources?

Accepted Answer

Using a flexible resource model for non-core, variable IT activities. Cross-training and flexible resource pools (like contractors for non-core work) are effective strategies for workforce optimization.

Answer

Reducing the frequency of staff performance reviews

Answer

Requiring all staff to work in the office five days a week

Answer

Increasing the number of layers in the management hierarchy

Question 12

Which THREE of the following are elements of a strong IT resource governance policy?

Accepted Answer

Defined KPIs and metrics to measure the effectiveness of resource usage. Clear definitions of roles, standard processes for allocation, and defined metrics for success are essential for a governance policy.

Answer

A list of all individual employee salaries

Answer

A list of all vendor passwords

Question 13

Which THREE of the following are key steps in the lifecycle of IT infrastructure resource management?

Accepted Answer

Planning and acquisition. Planning, monitoring/optimizing, and decommissioning are the core phases of the IT infrastructure lifecycle.

Answer

Employee vacation scheduling

Answer

Social media content creation

Question 14

Which THREE of the following should be considered when assessing the resource requirements for a new IT project?

Accepted Answer

Necessary computing and storage infrastructure capacity. Human expertise, infrastructure capacity, and long-term maintenance costs are all critical factors in assessing project resource needs.

Answer

The preferred lunch break times of the project manager

Answer

The personal hobbies of the project team members

Question 15

Which THREE of the following are common IT resource management challenges?

Accepted Answer

Balancing operational support with innovation and growth. Budget constraints, balancing operations with innovation, and managing legacy systems are classic challenges in IT resource management.

Answer

Deciding on the color scheme of the IT website

Answer

Choosing the best office chair for staff