CGEIT Practice Test 4 — 10 Questions

Question 1

Which of the following best defines IT Governance?

Accepted Answer

A structure of relationships and processes to direct and control the enterprise.. IT governance ensures that IT aligns with business goals, delivers value, manages risk, and optimizes resources.

Answer

Purchasing new software for the company.

Answer

Managing daily IT support tickets.

Answer

Updating antivirus software across the network.

Question 2

Which of the following is the best way to ensure the business is prepared for a new IT solution?

Accepted Answer

Develop a comprehensive change management and training plan.. Change management activities, such as training and process redesign, are essential for business readiness.

Answer

Increase the marketing budget for the product.

Answer

Update the technical server hardware.

Answer

Finalize the security policy document.

Question 3

What is the primary indicator that IT strategic alignment is successful?

Accepted Answer

Business goals are met through the effective use of IT.. Successful alignment is visible when IT investments and operations directly support the achievement of the enterprise's strategic goals.

Answer

IT cost as a percentage of revenue is minimized.

Answer

The IT department is fully staffed.

Answer

IT projects are completed on time.

Question 4

In the context of benefits realization, what is a 'leading indicator'?

Accepted Answer

The adoption rate of a new system during the pilot phase.. A leading indicator is a metric that predicts a future outcome, often used before the full benefit is realized.

Answer

The final revenue growth reported at year-end.

Answer

The number of users who attended training sessions.

Answer

The total cost of the project.

Question 5

An enterprise is adopting a 'Benefits-led' approach to IT governance. Which artifact is the most critical for documenting the causal link between IT-enabled outcomes and organizational strategy?

Accepted Answer

The Benefits Dependency Map (BDM).. A Benefits Dependency Map (or Benefit Map) explicitly links the IT investment to intermediate capabilities and final business outcomes, proving the causal chain.

Answer

The Project Charter.

Answer

The Balanced Scorecard (BSC).

Answer

The IT Strategy document.

Question 6

A project delivers a new system, but the benefits are not realized due to an outdated manual process that was not updated. Where did the benefits management plan fail?

Accepted Answer

In the business change management and process alignment components.. The plan failed to address the business process changes required to make the technology effective.

Answer

In the software coding standards.

Answer

In the technical design phase.

Answer

In the project budget management.

Question 7

In the context of IT portfolio management, what does 'value optimization' mean?

Accepted Answer

Balancing investments to achieve the best possible outcomes for the organization given resource constraints.. Value optimization is the practice of continuously adjusting the portfolio to maximize the overall business value generated by IT investments.

Answer

Always choosing the cheapest project.

Answer

Automating the IT support ticket system.

Answer

Minimizing the number of IT projects.

Question 8

An organization is struggling with 'Shadow IT' negatively impacting their consolidated benefits realization report. Which governance approach best mitigates this risk while maintaining IT agility?

Accepted Answer

Developing a standard service catalog and internal IT brokerage model.. Establishing an 'Internal IT Marketplace' or a standard service catalog provides business units with the agility they seek while ensuring that their spending is captured within the governance framework.

Answer

Restricting network access to cloud-based SaaS providers.

Answer

Consolidating all IT budgets into a single central cost center.

Answer

Implementing a strict ban on non-approved software acquisition.

Question 9

A large multinational corporation is transitioning to COBIT 2019. The governance board needs to prioritize governance objectives. Which action should the IT governance lead take first?

Accepted Answer

Conduct a design factors assessment.. The first step in COBIT 2019 is to perform a design factors analysis to tailor the governance system to the enterprise's unique context.

Answer

Implement the IT Balanced Scorecard.

Answer

Adopt all 40 governance objectives immediately.

Answer

Draft new board-level IT policies.

Question 10

Which THREE activities are required when managing the 'Benefits Lifecycle'?

Accepted Answer

Tracking the realization of benefits after implementation.. The lifecycle includes planning, execution/monitoring, and post-project review.

Answer

Reducing the number of project stakeholders.

Answer

Updating the project's source code documentation.