CGEIT Practice Test 2 — 10 Questions

Question 1

When implementing a benefits management plan, what is the primary role of the 'Benefits Owner'?

Accepted Answer

To ensure that the business operational changes required to achieve the benefits are implemented.. The benefits owner is accountable for ensuring that the business changes necessary to realize the value actually take place.

Answer

To manage the technical development life cycle of the software.

Answer

To authorize the release of funds from the enterprise budget.

Answer

To audit the project documentation for compliance with PMBOK standards.

Question 2

Why should IT projects include a 'disbenefit' analysis in their business case?

Accepted Answer

To provide a transparent and realistic view of the project's impact.. Ignoring disbenefits makes the business case look artificially positive and leads to poor decision-making.

Answer

To increase the project budget.

Answer

To reduce the amount of documentation required.

Answer

To satisfy the software vendor's requirements.

Question 3

Why should benefit realization planning start at the inception of an IT investment?

Accepted Answer

To ensure that the desired business outcomes are clearly defined and measurable.. Early planning ensures that the project is designed with the end-state business objectives in mind.

Answer

To secure the budget before the project is approved.

Answer

To identify technical risks in the software architecture.

Answer

To ensure that the project team is selected correctly.

Question 4

Which THREE metrics are commonly used to measure the success of an IT investment?

Accepted Answer

Customer satisfaction or Net Promoter Score (NPS).. Success is measured by financial returns, operational efficiency, and strategic outcomes.

Answer

Total cost of software development.

Answer

The number of hours the development team worked.

Question 5

Which THREE items should be included in a benefit realization plan?

Accepted Answer

The specific metrics to measure the benefit.. A benefits plan needs accountability, measurable metrics, and timing/frequency of review.

Answer

The list of technical software vulnerabilities.

Answer

The server hardware specifications.

Question 6

In the context of benefits realization, what does the term 'disbenefit' mean?

Accepted Answer

A negative consequence of the IT investment.. A disbenefit is an adverse or negative impact resulting from the implementation of a project.

Answer

A cost that was not included in the original budget.

Answer

A benefit that was planned but not achieved.

Answer

The depreciation of hardware assets over time.

Question 7

Which document is the primary source for defining the success criteria of an IT project?

Accepted Answer

The business case.. The business case provides the justification and the defined expected benefits for the project.

Answer

The vendor contract.

Answer

The technical design document.

Answer

The project charter.

Question 8

Which TWO of the following steps are critical when performing a benefits-based business case review?

Accepted Answer

Comparing current project performance against the business case.. Reviewing requires checking against the plan and assessing the continued relevance of the business case.

Answer

Updating the project team's contact list.

Answer

Checking if the project complies with the latest IT security standards.

Answer

Reviewing the technical code repository.

Question 9

When benefits are reported as 'percentage of goal achieved', what is a potential risk?

Accepted Answer

Percentages may hide the underlying absolute values and total costs.. Percentages can mask the absolute scale of the benefit or the cost incurred to achieve it.

Answer

Percentages are too difficult for stakeholders to understand.

Answer

Percentages cannot be calculated for IT projects.

Answer

Percentages are always accurate.

Question 10

An organization is establishing a benefits realization framework. What is the primary purpose of defining key performance indicators (KPIs) at the start of an IT investment?

Accepted Answer

To provide a baseline for measuring the achievement of expected business outcomes.. Defining KPIs early allows for the establishment of baseline performance data, which is essential to measure the delta created by the investment.

Answer

To ensure software development complies with vendor licensing requirements.

Answer

To automate the generation of project status reports for stakeholders.

Answer

To allocate budget for ongoing maintenance and support costs.