220-1201 Wireless Networking Technologies — All Questions With Answers

Question 1

A company deploys a new 802.11ac access point in a warehouse. After installation, workers report that their handheld scanners frequently disconnect when moving between aisles. The AP is mounted on a high ceiling. Which configuration change would most likely improve connectivity?

Accepted Answer

Change the AP to use only 2.4 GHz band.. 802.11ac operates on 5 GHz, which has shorter range and poorer penetration through obstacles like metal racks. Enabling 2.4 GHz on the AP provides better range and obstacle penetration for mobile devices.

Answer

Increase the AP's channel width to 80 MHz.

Answer

Enable WPA3 encryption on the network.

Answer

Reduce the AP's transmit power to avoid interference.

Question 2

During a site survey for a new branch office, you measure signal strength in the conference room and find it is -85 dBm. The client devices require at least -67 dBm for reliable video conferencing. Which action is most appropriate?

Accepted Answer

Install an additional access point in the conference room ceiling.. A signal of -85 dBm is very weak (near noise floor). The best solution is to add an access point closer to the conference room to boost signal strength to the required level.

Answer

Increase the transmit power of the existing access point to maximum.

Answer

Replace the client devices with ones that have better antennas.

Answer

Change the channel on the existing AP to a less congested one.

Question 3

A small office uses a legacy 2.4 GHz wireless b/g router. Employees report frequent disconnects and slow speeds, especially when the microwave is used in the break room. Which change would most directly reduce interference in this scenario?

Accepted Answer

Upgrade to a dual-band router and connect clients to the 5 GHz SSID.. The 2.4 GHz band is shared by many devices, including microwaves, which cause interference. Switching to the 5 GHz band avoids this because microwaves operate at 2.4 GHz. This is a common real-world troubleshooting step for wireless connectivity issues.

Answer

Enable WPA3 encryption on the router.

Answer

Increase the router's transmit power to maximum.

Answer

Change the 2.4 GHz channel from 6 to 11.

Question 4

A technician is deploying a point-to-point wireless bridge between two buildings 500 meters apart. The link must support at least 1 Gbps throughput. Both buildings have clear line of sight. Which antenna type and frequency combination is most appropriate?

Accepted Answer

Parabolic dish antennas on 5 GHz. For long-distance point-to-point links, directional antennas (like parabolic or grid) on the 5 GHz band provide high gain and focused signal, achieving high throughput over distance. 2.4 GHz has more interference and lower capacity.

Answer

Omnidirectional antennas on 2.4 GHz

Answer

Yagi antennas on 2.4 GHz

Answer

Patch antennas on 5 GHz

Question 5

A user's laptop connects to the office Wi-Fi but cannot access the internet. Other devices on the same network work fine. The laptop's IP address is 169.254.25.14. What is the most likely cause?

Accepted Answer

The DHCP server is not responding or the laptop cannot reach it.. A 169.254.x.x address indicates the device failed to obtain an IP from a DHCP server. This is an Automatic Private IP Addressing (APIPA) address, meaning the laptop cannot reach the DHCP server.

Answer

The DNS server is unreachable.

Answer

The laptop's wireless adapter driver is corrupted.

Answer

The SSID is hidden and requires manual entry.

Question 6

A technician is troubleshooting a home network where the 5 GHz band works fine, but the 2.4 GHz band is extremely slow and drops connections. The router is placed near a cordless phone base station. Which type of interference is most likely occurring?

Accepted Answer

RF interference from the cordless phone base. Cordless phones often operate in the 2.4 GHz ISM band, causing co-channel interference with Wi-Fi. This degrades 2.4 GHz performance while leaving 5 GHz unaffected.

Answer

Bluetooth interference

Answer

Microwave oven interference

Answer

Co-channel interference from a neighboring Wi-Fi network

Question 7

A large conference center needs to provide Wi-Fi for 500 attendees. The IT team installs multiple 802.11ax access points. During the event, attendees report slow speeds and frequent reconnections. Analysis shows many clients are on the same channel despite multiple APs. Which advanced feature should be configured to distribute clients more evenly?

Accepted Answer

Configure all APs to use the same SSID and enable band steering and load balancing.. Band steering encourages dual-band clients to use the less congested 5 GHz band, while load balancing across APs distributes clients evenly. This prevents channel oversaturation.

Answer

Enable WPA3-Enterprise for all SSIDs.

Answer

Set each AP to a different SSID and instruct users to connect to the least crowded one.

Answer

Reduce the beacon interval on all APs to 50 ms.

Question 8

A user reports that their laptop can see several neighboring Wi-Fi networks but cannot see their own office's SSID, which is a 5 GHz-only network. Other users in the same office can connect without issue. What is the most likely cause?

Accepted Answer

The laptop only supports 2.4 GHz Wi-Fi.. The laptop likely does not support 5 GHz, as older or budget laptops may only have 2.4 GHz radios. The SSID is hidden because the laptop's wireless adapter cannot detect 5 GHz networks.

Answer

The router's SSID broadcast is disabled.

Answer

The laptop's wireless adapter is set to airplane mode.

Answer

The office router is using WPA3 encryption.

Question 9

A technician is configuring a new wireless network for a small business. The owner wants to ensure that only company-issued laptops can connect, and that data is encrypted. The laptops support WPA2-Enterprise. Which authentication method should be used?

Accepted Answer

802.1X with a RADIUS server. WPA2-Enterprise uses 802.1X/RADIUS for per-user or per-device authentication, ideal for controlled access with company devices. It provides strong encryption and prevents unauthorized connections.

Answer

WPA2-PSK with a strong passphrase

Answer

WPA3-SAE (Simultaneous Authentication of Equals)

Answer

MAC address filtering

Question 10

A customer wants to set up a home network that supports the fastest possible speeds for streaming 4K video and gaming, with support for multiple devices. They have a cable modem that supports up to 1 Gbps. Which wireless standard should you recommend for the new router?

Accepted Answer

802.11ax (Wi-Fi 6). Wi-Fi 6 (802.11ax) offers the highest throughput, better efficiency in dense environments, and supports the latest features like OFDMA and MU-MIMO. It is the best choice for high-bandwidth activities like 4K streaming and gaming.

Answer

802.11ac (Wi-Fi 5)

Answer

802.11n (Wi-Fi 4)

Answer

802.11g (Wi-Fi 3)

Question 11

A small business has a single access point that supports both 2.4 GHz and 5 GHz. Employees report that their smartphones connect to the 2.4 GHz band, causing slow internet speeds. Which configuration change should the technician make to prioritize 5 GHz for capable devices?

Accepted Answer

Enable band steering on the access point.. Band steering is a feature that encourages dual-band clients to use the less congested 5 GHz band, improving performance. This directly addresses the issue of devices sticking to 2.4 GHz.

Answer

Disable the 2.4 GHz radio completely.

Answer

Set the 2.4 GHz channel to a non-overlapping channel like 1, 6, or 11.

Answer

Increase the transmit power of the 5 GHz radio.

Question 12

A technician is troubleshooting a wireless network where users report intermittent connectivity and slow speeds. A spectrum analyzer shows high noise levels on the 2.4 GHz band from non-Wi-Fi sources. Which of the following is the MOST effective long-term solution?

Accepted Answer

Move all critical devices to the 5 GHz band.. Non-Wi-Fi interference (e.g., from microwaves, Bluetooth) is common on 2.4 GHz. Moving critical traffic to 5 GHz, which has more channels and less interference, is the best solution.

Answer

Reduce the 2.4 GHz channel width to 20 MHz.

Answer

Implement DFS channels on the 5 GHz band.

Answer

Increase the transmit power on the 2.4 GHz radio.

Question 13

A company deploys a new 802.11ax (Wi-Fi 6) access point to support high-density environments. Some older laptops with 802.11ac adapters cannot connect, while newer Wi-Fi 6 laptops work fine. The SSID is broadcast and security is set to WPA2. What is the MOST likely cause?

Accepted Answer

The access point is configured to use WPA3 only.. Wi-Fi 6 (802.11ax) is backward compatible with 802.11ac, but if the access point is configured to require WPA3 (a common Wi-Fi 6 feature), older adapters that only support WPA2 will fail to connect.

Answer

The access point is set to 802.11ax-only mode.

Answer

The laptops have outdated firmware that does not support OFDMA.

Answer

The 5 GHz radio is disabled on the access point.

Question 14

A small office experiences intermittent Wi-Fi drops on laptops but not on desktops connected via Ethernet. The wireless network uses 2.4 GHz. Which of the following is the MOST likely cause?

Accepted Answer

A microwave oven is operating near the access point.. The 2.4 GHz band is prone to interference from common household devices like microwaves and cordless phones, which can cause intermittent connectivity issues. This scenario highlights the importance of understanding frequency band characteristics in wireless networking.

Answer

The access point is overheating.

Answer

The laptops have outdated Bluetooth drivers.

Answer

The Ethernet switch is failing.

Question 15

A technician is setting up a wireless network for a home office that requires the fastest possible speeds for streaming 4K video. The router supports 802.11ac and has three antennas. Which configuration will yield the highest throughput?

Accepted Answer

Use the 5 GHz band with MIMO enabled and a channel width of 80 MHz.. 802.11ac uses MIMO (Multiple Input Multiple Output) technology, which requires multiple spatial streams to achieve high throughput. Enabling MIMO with all antennas maximizes data rates, especially for streaming.

Answer

Set the router to 802.11n mode only.

Answer

Enable 40 MHz channel width on the 2.4 GHz band.

Answer

Disable SSID broadcast to reduce overhead.

Question 16

During a site survey, a technician finds that a new access point on the 2.4 GHz band is experiencing heavy interference. The access point automatically selected channel 6. Which action should the technician take to minimize interference?

Accepted Answer

Change the channel to 1 or 11.. In the 2.4 GHz band, channels 1, 6, and 11 are non-overlapping. If channel 6 is congested, switching to 1 or 11 can reduce interference from neighboring networks.

Answer

Enable WPA3 encryption to reduce interference.

Answer

Set the channel width to 40 MHz.

Answer

Disable the 2.4 GHz radio and use only 5 GHz.

Question 17

A client reports that their 5 GHz Wi-Fi connection works fine near the access point but drops out completely when they move to the next room, which has thick concrete walls. The 2.4 GHz band works throughout the house. Which of the following is the BEST solution?

Accepted Answer

Deploy a mesh Wi-Fi system with nodes in each room.. 5 GHz signals attenuate more through obstacles like concrete. A mesh system with multiple nodes can extend coverage by relaying the signal, overcoming the wall issue.

Answer

Replace the access point with a higher-gain antenna.

Answer

Install a wireless repeater in the next room.

Answer

Switch the client to 2.4 GHz only.

Question 18

A technician is deploying a wireless network in a large warehouse and needs to ensure seamless roaming for handheld scanners as workers move between access points. Which technology should the technician configure to support this requirement?

Accepted Answer

Implement 802.11r Fast Roaming.. 802.11r (Fast Roaming) allows clients to re-authenticate quickly when moving between access points, reducing latency and preventing disconnects during handoffs.

Answer

Enable WPA2-PSK with AES encryption.

Answer

Set all access points to the same SSID and password.

Answer

Use a wireless controller with load balancing.

Question 19

A user complains that their laptop frequently disconnects from the Wi-Fi when they move to the conference room, which is 50 feet from the access point through two walls. The network uses 5 GHz. What is the MOST likely cause of the disconnects?

Accepted Answer

5 GHz signals have poor penetration through walls.. 5 GHz signals have higher frequencies, which attenuate more quickly through obstacles like walls compared to 2.4 GHz. This explains the disconnects at a distance with obstructions.

Answer

The access point is overloaded with too many clients.

Answer

The laptop's power management settings are turning off the Wi-Fi adapter.

Answer

The conference room has a metal door that blocks the signal.

Question 20

A client reports that their new 802.11ac laptop cannot connect to the office Wi-Fi, while older 802.11n devices work fine. The access point is a dual-band model. Which of the following is the MOST likely reason?

Accepted Answer

The 5 GHz radio on the access point is disabled.. 802.11ac operates exclusively on the 5 GHz band, so if the 5 GHz radio is disabled or the SSID is hidden, the laptop cannot connect. This tests knowledge of 802.11ac's band requirement and dual-band configuration.

Answer

The laptop's Wi-Fi antenna is damaged.

Answer

The laptop's drivers are not compatible with 802.11n.

Answer

The access point is set to 802.11b-only mode.

220-1201 Wireless Networking Technologies — All Questions With Answers

A company deploys a new 802.11ac access point in a warehouse. After installation, workers report that their handheld scanners frequently disconnect when moving between aisles. The AP is mounted on a high ceiling. Which configuration change would most likely improve connectivity?

During a site survey for a new branch office, you measure signal strength in the conference room and find it is -85 dBm. The client devices require at least -67 dBm for reliable video conferencing. Which action is most appropriate?

A small office uses a legacy 2.4 GHz wireless b/g router. Employees report frequent disconnects and slow speeds, especially when the microwave is used in the break room. Which change would most directly reduce interference in this scenario?

A technician is deploying a point-to-point wireless bridge between two buildings 500 meters apart. The link must support at least 1 Gbps throughput. Both buildings have clear line of sight. Which antenna type and frequency combination is most appropriate?

A user's laptop connects to the office Wi-Fi but cannot access the internet. Other devices on the same network work fine. The laptop's IP address is 169.254.25.14. What is the most likely cause?

A technician is troubleshooting a home network where the 5 GHz band works fine, but the 2.4 GHz band is extremely slow and drops connections. The router is placed near a cordless phone base station. Which type of interference is most likely occurring?

A user reports that their laptop can see several neighboring Wi-Fi networks but cannot see their own office's SSID, which is a 5 GHz-only network. Other users in the same office can connect without issue. What is the most likely cause?

A technician is configuring a new wireless network for a small business. The owner wants to ensure that only company-issued laptops can connect, and that data is encrypted. The laptops support WPA2-Enterprise. Which authentication method should be used?

A customer wants to set up a home network that supports the fastest possible speeds for streaming 4K video and gaming, with support for multiple devices. They have a cable modem that supports up to 1 Gbps. Which wireless standard should you recommend for the new router?

A small business has a single access point that supports both 2.4 GHz and 5 GHz. Employees report that their smartphones connect to the 2.4 GHz band, causing slow internet speeds. Which configuration change should the technician make to prioritize 5 GHz for capable devices?

A technician is troubleshooting a wireless network where users report intermittent connectivity and slow speeds. A spectrum analyzer shows high noise levels on the 2.4 GHz band from non-Wi-Fi sources. Which of the following is the MOST effective long-term solution?

A company deploys a new 802.11ax (Wi-Fi 6) access point to support high-density environments. Some older laptops with 802.11ac adapters cannot connect, while newer Wi-Fi 6 laptops work fine. The SSID is broadcast and security is set to WPA2. What is the MOST likely cause?

A small office experiences intermittent Wi-Fi drops on laptops but not on desktops connected via Ethernet. The wireless network uses 2.4 GHz. Which of the following is the MOST likely cause?

A technician is setting up a wireless network for a home office that requires the fastest possible speeds for streaming 4K video. The router supports 802.11ac and has three antennas. Which configuration will yield the highest throughput?

During a site survey, a technician finds that a new access point on the 2.4 GHz band is experiencing heavy interference. The access point automatically selected channel 6. Which action should the technician take to minimize interference?

A client reports that their 5 GHz Wi-Fi connection works fine near the access point but drops out completely when they move to the next room, which has thick concrete walls. The 2.4 GHz band works throughout the house. Which of the following is the BEST solution?

A technician is deploying a wireless network in a large warehouse and needs to ensure seamless roaming for handheld scanners as workers move between access points. Which technology should the technician configure to support this requirement?

A user complains that their laptop frequently disconnects from the Wi-Fi when they move to the conference room, which is 50 feet from the access point through two walls. The network uses 5 GHz. What is the MOST likely cause of the disconnects?

A client reports that their new 802.11ac laptop cannot connect to the office Wi-Fi, while older 802.11n devices work fine. The access point is a dual-band model. Which of the following is the MOST likely reason?

A small business owner wants to set up a guest Wi-Fi network that is isolated from the main corporate network to prevent unauthorized access to sensitive data. The wireless router supports multiple SSIDs. Which configuration should be applied to achieve this isolation?

A customer reports that their wireless printer stops responding when the microwave is in use. The printer is connected via Wi-Fi to a dual-band router. Which troubleshooting step should the technician take first to resolve this issue?

A user’s laptop connects to the corporate Wi-Fi but cannot access the internet. Other devices on the same SSID work fine. The technician checks the laptop’s IP configuration and sees an IPv4 address of 169.254.12.34. What is the most likely cause of this issue?

A technician is setting up a wireless network for a small office that experiences heavy interference from neighboring businesses. The office uses many Bluetooth devices and cordless phones. Which 802.11 standard and frequency combination would minimize interference and provide the best performance?

A technician is deploying a wireless network in a large warehouse with metal shelving. The goal is to provide seamless roaming for handheld scanners. Which technology should the technician implement to ensure clients quickly switch between access points without dropping connections?

A technician is troubleshooting a wireless network where users experience intermittent drops during peak hours. The access point is an 802.11n model operating on 2.4 GHz. The technician suspects channel congestion. Which tool should the technician use to identify the least congested channel?

A technician is configuring a wireless network for a high-density environment such as a conference hall. The network must support hundreds of simultaneous connections with minimal interference. Which configuration will best achieve this?

A user complains that their new laptop only sees 2.4 GHz Wi-Fi networks, not the 5 GHz network that was previously visible on their old phone. The router is dual-band and configured to broadcast both bands. What is the most likely reason the laptop cannot see the 5 GHz network?

A customer calls to say their new smart TV can see the 2.4 GHz network but not the 5 GHz network, even though the router is dual-band. The technician checks the router settings and confirms both bands are enabled and broadcasting. What is the most likely reason the TV cannot see the 5 GHz network?

220-1201 Wireless Networking Technologies — All Questions With Answers

A company deploys a new 802.11ac access point in a warehouse. After installation, workers report that their handheld scanners frequently disconnect when moving between aisles. The AP is mounted on a high ceiling. Which configuration change would most likely improve connectivity?

During a site survey for a new branch office, you measure signal strength in the conference room and find it is -85 dBm. The client devices require at least -67 dBm for reliable video conferencing. Which action is most appropriate?

A small office uses a legacy 2.4 GHz wireless b/g router. Employees report frequent disconnects and slow speeds, especially when the microwave is used in the break room. Which change would most directly reduce interference in this scenario?

A technician is deploying a point-to-point wireless bridge between two buildings 500 meters apart. The link must support at least 1 Gbps throughput. Both buildings have clear line of sight. Which antenna type and frequency combination is most appropriate?

A user's laptop connects to the office Wi-Fi but cannot access the internet. Other devices on the same network work fine. The laptop's IP address is 169.254.25.14. What is the most likely cause?

A technician is troubleshooting a home network where the 5 GHz band works fine, but the 2.4 GHz band is extremely slow and drops connections. The router is placed near a cordless phone base station. Which type of interference is most likely occurring?

A user reports that their laptop can see several neighboring Wi-Fi networks but cannot see their own office's SSID, which is a 5 GHz-only network. Other users in the same office can connect without issue. What is the most likely cause?

A technician is configuring a new wireless network for a small business. The owner wants to ensure that only company-issued laptops can connect, and that data is encrypted. The laptops support WPA2-Enterprise. Which authentication method should be used?

A customer wants to set up a home network that supports the fastest possible speeds for streaming 4K video and gaming, with support for multiple devices. They have a cable modem that supports up to 1 Gbps. Which wireless standard should you recommend for the new router?

A small business has a single access point that supports both 2.4 GHz and 5 GHz. Employees report that their smartphones connect to the 2.4 GHz band, causing slow internet speeds. Which configuration change should the technician make to prioritize 5 GHz for capable devices?

A technician is troubleshooting a wireless network where users report intermittent connectivity and slow speeds. A spectrum analyzer shows high noise levels on the 2.4 GHz band from non-Wi-Fi sources. Which of the following is the MOST effective long-term solution?

A company deploys a new 802.11ax (Wi-Fi 6) access point to support high-density environments. Some older laptops with 802.11ac adapters cannot connect, while newer Wi-Fi 6 laptops work fine. The SSID is broadcast and security is set to WPA2. What is the MOST likely cause?

A small office experiences intermittent Wi-Fi drops on laptops but not on desktops connected via Ethernet. The wireless network uses 2.4 GHz. Which of the following is the MOST likely cause?

A technician is setting up a wireless network for a home office that requires the fastest possible speeds for streaming 4K video. The router supports 802.11ac and has three antennas. Which configuration will yield the highest throughput?

During a site survey, a technician finds that a new access point on the 2.4 GHz band is experiencing heavy interference. The access point automatically selected channel 6. Which action should the technician take to minimize interference?

A client reports that their 5 GHz Wi-Fi connection works fine near the access point but drops out completely when they move to the next room, which has thick concrete walls. The 2.4 GHz band works throughout the house. Which of the following is the BEST solution?

A technician is deploying a wireless network in a large warehouse and needs to ensure seamless roaming for handheld scanners as workers move between access points. Which technology should the technician configure to support this requirement?

A user complains that their laptop frequently disconnects from the Wi-Fi when they move to the conference room, which is 50 feet from the access point through two walls. The network uses 5 GHz. What is the MOST likely cause of the disconnects?

A client reports that their new 802.11ac laptop cannot connect to the office Wi-Fi, while older 802.11n devices work fine. The access point is a dual-band model. Which of the following is the MOST likely reason?

A small business owner wants to set up a guest Wi-Fi network that is isolated from the main corporate network to prevent unauthorized access to sensitive data. The wireless router supports multiple SSIDs. Which configuration should be applied to achieve this isolation?

A customer reports that their wireless printer stops responding when the microwave is in use. The printer is connected via Wi-Fi to a dual-band router. Which troubleshooting step should the technician take first to resolve this issue?

A user’s laptop connects to the corporate Wi-Fi but cannot access the internet. Other devices on the same SSID work fine. The technician checks the laptop’s IP configuration and sees an IPv4 address of 169.254.12.34. What is the most likely cause of this issue?

A technician is setting up a wireless network for a small office that experiences heavy interference from neighboring businesses. The office uses many Bluetooth devices and cordless phones. Which 802.11 standard and frequency combination would minimize interference and provide the best performance?

A technician is deploying a wireless network in a large warehouse with metal shelving. The goal is to provide seamless roaming for handheld scanners. Which technology should the technician implement to ensure clients quickly switch between access points without dropping connections?

A technician is troubleshooting a wireless network where users experience intermittent drops during peak hours. The access point is an 802.11n model operating on 2.4 GHz. The technician suspects channel congestion. Which tool should the technician use to identify the least congested channel?

A technician is configuring a wireless network for a high-density environment such as a conference hall. The network must support hundreds of simultaneous connections with minimal interference. Which configuration will best achieve this?

A user complains that their new laptop only sees 2.4 GHz Wi-Fi networks, not the 5 GHz network that was previously visible on their old phone. The router is dual-band and configured to broadcast both bands. What is the most likely reason the laptop cannot see the 5 GHz network?

A customer calls to say their new smart TV can see the 2.4 GHz network but not the 5 GHz network, even though the router is dual-band. The technician checks the router settings and confirms both bands are enabled and broadcasting. What is the most likely reason the TV cannot see the 5 GHz network?