Fabrikam Inc. provides IT support services and uses Dynamics 365 Field Service. They have recently started using IoT devices to monitor their customers' servers. When a server temperature exceeds a threshold, an alert is sent to Fabrikam's Field Service system. Fabrikam wants to automatically create a work order for the alert and assign it to a technician with the necessary server skills. The technician should receive a notification on their mobile device. Which combination of features should Fabrikam use?