JNCIA-JUNOS

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Operational Monitoring and Maintenance

hard

A company runs Juniper MX routers in a data center. They have a monitoring server that polls SNMP every 5 minutes. Recently, the monitoring server reported that interface ge-0/0/1 on router R1 has been down for 3 hours, but the network operations center says that no alarms were triggered and the link appears up from their end. The administrator logs into R1 and runs 'show interfaces ge-0/0/1' and sees that the interface is up with no errors, but the output shows 'Last flapped: 3 hours ago', which matches the monitoring downtime. Further investigation reveals that the interface has been administratively disabled and re-enabled at that time by an automated script that was later rolled back. The monitoring server uses ifAdminStatus and ifOperStatus OIDs. Which action would most reliably prevent this false positive in the future?

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