A technician is troubleshooting a Windows 10 computer where the user cannot install a legitimate browser extension because the browser displays a warning that extensions from this source are not allowed. What setting is likely blocking the installation?
Trap 1: The browser is in private browsing mode.
Private browsing does not block extension installations; it only prevents saving history.
Trap 2: The user account does not have administrator privileges.
While admin rights may be needed for some extensions, the error message specifically mentions 'source not allowed,' not permissions.
Trap 3: The browser's security level is set to high.
High security settings may block some extensions, but the error message about source is more specific to S mode.
- A
The browser is in private browsing mode.
Why wrong: Private browsing does not block extension installations; it only prevents saving history.
- B
The computer is running Windows 10 in S mode.
S mode only allows apps from the Microsoft Store, which can prevent installation of extensions from outside the store.
- C
The user account does not have administrator privileges.
Why wrong: While admin rights may be needed for some extensions, the error message specifically mentions 'source not allowed,' not permissions.
- D
The browser's security level is set to high.
Why wrong: High security settings may block some extensions, but the error message about source is more specific to S mode.