A technician is troubleshooting a VM that fails to boot with the error 'Operating system not found.' The VM was created from a template that uses a virtual SCSI controller. The technician verifies that the ISO file is attached to the virtual DVD drive and the boot order is set to DVD first. What is the most likely cause of the error?
Many hypervisors require the virtual DVD drive to be attached to an IDE controller for booting. If it is on a SCSI controller or not attached at all, the VM cannot boot from it.
Why this answer
This error often occurs when the VM cannot find a bootable device. Even with the ISO attached, if the virtual DVD drive is not connected to the correct controller or is not enabled, the VM will not boot from it. The correct answer points to a common oversight: the virtual DVD drive may be on a different controller or not attached.