A network engineer is deploying 802.1X on a Cisco switch for a mixed environment of Windows laptops and IP phones. The engineer configures the switchport with 'authentication port-control auto' and 'dot1x pae authenticator'. After connecting a Windows laptop, the switch logs show 'Authentication failed' for the laptop. The engineer verifies that the RADIUS server is reachable and the laptop's supplicant is configured correctly. What is the most likely cause of the authentication failure?

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