An engineer is troubleshooting an MPLS VPN issue where CE1 cannot ping CE2 across the provider network. The PE routers are configured with MP-BGP and LDP. On PE1, 'show ip bgp vpnv4 vrf CUST' shows the route to CE2's loopback as valid, but 'show mpls forwarding-table' does not list a label for that prefix. What is the most likely cause?