FC0-U61 Applications and Software Practice Test 2 — 15 Questions

Question 1

Refer to the exhibit. A security auditor reviews this application configuration. What is the most significant security concern?

Accepted Answer

The database password is stored in plaintext.. Option C is correct because storing a database password in plaintext within an application configuration file is a critical security vulnerability. If an attacker gains access to the file, they can immediately read the credentials and connect to the database, potentially compromising all stored data. This violates fundamental security principles such as least privilege and defense in depth, and it is explicitly warned against in secure coding guidelines like OWASP's Top 10 (A07:2021 – Identification and Authentication Failures).

Answer

The server name is hardcoded.

Answer

The log level is set to Debug.

Answer

The database name is SalesDB.

Question 2

You are an IT support specialist for a mid-sized company. A user in the accounting department, Jane, reports that her accounting software (QuickBooks 2021) crashes every time she tries to export a report to PDF. The crash occurs immediately after clicking 'Export to PDF' and displays the error: 'The application has stopped working.' Jane's workstation runs Windows 10 Pro with 8GB RAM and an SSD. She has sufficient disk space. Other users in the same department using the same software version do not experience this issue. Jane recently installed a free PDF printer driver for personal use. What is the most likely cause and the best course of action?

Accepted Answer

Remove the recently installed PDF printer driver and test the export again.. The most likely cause is the recently installed free PDF printer driver, which conflicts with QuickBooks' PDF export functionality. QuickBooks relies on its own PDF generation engine or system PDF printers, and a third-party PDF driver can intercept or corrupt the export process, causing the crash. Removing the driver and testing is the best first step because it isolates the change without affecting other software or system files.

Answer

Reinstall QuickBooks 2021 using the original installation media.

Answer

Reinstall Windows 10 because the operating system is corrupted.

Answer

Update all printer drivers to the latest versions.

Question 3

You are a system administrator for a small marketing firm. The firm uses a web-based project management application (Trello) for task tracking. One morning, users report that they cannot access Trello from any workstation. However, other websites (e.g., Google, YouTube) are accessible. The network uses a single router with default settings. No changes were made to the network or firewall overnight. You check the DNS settings on a workstation and it points to the ISP's DNS server (8.8.8.8 and 8.8.4.4). What is the most likely cause and the best course of action?

Accepted Answer

Change the DNS server settings on the router to use the ISP's DNS servers.. The workstation DNS settings point to 8.8.8.8 and 8.8.4.4, which are Google Public DNS servers, not the ISP's DNS servers. Since other websites are accessible, the issue is likely that the router's DHCP is not distributing these DNS servers, causing workstations to use the router's default DNS (often the ISP's) which may have a cached or incorrect entry for Trello. Changing the router's DNS settings to use the ISP's DNS servers ensures consistent resolution across all devices, resolving the Trello access issue.

Answer

Contact the ISP to unblock Trello.

Answer

Reset the router to factory defaults.

Answer

Clear the browser cache on all workstations.

Question 4

A user reports that when they try to open a PDF file attached to an email, nothing happens. Which of the following is the most likely cause?

Accepted Answer

There is no software installed that can open PDF files.. Option C is correct because if no software is installed that can handle PDF files, the operating system has no default handler to open the file. When a user clicks on a PDF attachment in an email client, the system attempts to launch the associated application (e.g., Adobe Acrobat Reader, a web browser with PDF support). If no such application is present, nothing happens—the file simply does not open, and no error message may appear depending on the email client's configuration.

Answer

The file permissions are set to read-only.

Answer

The antivirus software has quarantined the file.

Answer

The network connection is down.

Question 5

Which TWO of the following are commonly considered business productivity software? (Select TWO.)

Accepted Answer

Word processing software. A and D are correct because word processing and spreadsheet software are core productivity tools. B is wrong because graphic design software is a specialized creative tool. C is wrong because database management systems are used for data storage, not typical productivity. E is wrong because video editing software is multimedia, not productivity.

Answer

Video editing software

Answer

Graphic design software

Answer

Database management system

Question 6

You are a desktop support technician for a small accounting firm. The firm uses a legacy accounting application that only runs on Windows 7. The application stores data in a local SQL Server Express database. A user reports that since the IT department applied a mandatory security update last night, the accounting application fails to start and displays an error: 'Cannot connect to database server. Check that the SQL Server (MSSQLSERVER) service is running.' You verify that the SQL Server service is set to Automatic but is not running. When you attempt to start it manually, it fails with error 1069: 'The service did not start due to a logon failure.' Which of the following is the MOST likely cause and solution?

Accepted Answer

The password for the service account has expired or was changed. Update the service logon credentials.. Error 1069 specifically indicates a logon failure for the service account. When a mandatory security update is applied, it may enforce password expiration policies or reset the service account password, causing the SQL Server service to fail to start. Updating the service logon credentials in the Services console resolves the issue.

Answer

The security update changed the service startup type to Disabled. Set it back to Automatic.

Answer

The security update deleted the database file. Reinstall the application.

Answer

The security update corrupted the database files. Restore the database from backup.

Question 7

A user reports that a web application fails to load in a browser. The IT technician suspects a compatibility issue. Which TWO actions should the technician take to diagnose the problem?

Accepted Answer

Check the browser console for error messages.. Option B is correct because the browser console displays JavaScript errors, network request failures, and other runtime issues that can prevent a web application from loading. Checking the console is a direct diagnostic step to identify compatibility problems, such as unsupported APIs or deprecated features. Option C is correct because testing the application in a different browser isolates whether the issue is browser-specific, which is a common compatibility troubleshooting technique.

Answer

Reinstall the web browser application.

Answer

Clear the browser cache and cookies.

Answer

Update the operating system to the latest version.

Question 8

Refer to the exhibit. What is the most likely cause of the application crash?

Accepted Answer

A necessary system runtime library (msvcrt.dll) is corrupted or missing.. The error message indicates that the application cannot find the entry point for a function in msvcrt.dll, which is a critical system runtime library for C/C++ applications. This typically occurs when the DLL is corrupted, missing, or of an incorrect version, preventing the application from loading necessary functions. Since the error specifically references msvcrt.dll, the most likely cause is that this runtime library is corrupted or missing.

Answer

The computer does not have enough RAM to run the application.

Answer

The antivirus software is blocking the application from executing.

Answer

The application inventory.exe is incompatible with the operating system.

Question 9

A small business uses a legacy inventory management application that runs on a Windows 10 workstation. The application stores data in a local Microsoft Access database. Recently, the application has started crashing intermittently when users attempt to generate reports. The error message indicates a 'database connection lost' error. The IT technician has verified that the network is stable and the workstation has sufficient disk space. The technician suspects the issue is related to software compatibility. Which of the following is the BEST course of action to resolve the issue while minimizing disruption to daily operations?

Accepted Answer

Configure the application to run in compatibility mode for Windows 7.. Running the application in compatibility mode for an earlier Windows version often resolves crashes in legacy software that expects older system behaviors. Upgrading to a subscription-based cloud application would be costly and disruptive. Repairing the database might help if the database were corrupt, but the error is about connection loss, not data integrity. Disabling the antivirus is a security risk and unlikely to fix a database connection issue.

Answer

Upgrade the application to a cloud-based subscription version.

Answer

Repair the Microsoft Access database using the built-in repair tool.

Answer

Disable the antivirus software temporarily to test if it is interfering.

Question 10

Drag and drop the steps to install a printer on Windows 10 via USB into the correct order.

Question 11

Drag and drop the steps to check for Windows Updates in Windows 10 into the correct order.

Question 12

Match each software license type to its description.

Question 13

Match each operating system to its common environment.

Question 14

A user inserts a software CD into their computer to install a new application. Which of the following is the most likely next step after the CD is inserted?

Accepted Answer

The operating system automatically runs the installer or prompts the user.. When a software CD is inserted, modern operating systems like Windows use the AutoPlay feature to detect the disc's content. If the disc contains an autorun.inf file with a valid 'open=' directive, the OS automatically launches the installer or prompts the user with available actions, making B the correct answer.

Answer

The user must open a web browser and download additional drivers.

Answer

The user must open File Explorer and double-click the setup.exe file.

Answer

The setup files are automatically copied to the desktop.

Question 15

A user reports that a previously working word-processing application now crashes immediately after launch. The user has not installed any new software recently. Which of the following should the user try first?

Accepted Answer

Run a system file checker (SFC) scan.. A system file checker (SFC) scan is the correct first step because it verifies and repairs protected system files, including those that the word-processing application may depend on. Since the application previously worked and no new software was installed, the most likely cause is a corrupted or missing system file, which SFC can detect and restore from the Windows Component Store.

Answer

Disable the antivirus software.

Answer

Run the application as an administrator.

Answer

Reinstall the operating system.

FC0-U61 Applications and Software Practice Test 2 — 15 Questions

Exhibit

FC0-U61 Applications and Software Practice Test 2 — 15 Questions

Exhibit