220-1102 Which Command Should the Administrator Use Practice Questions

Common Traps on Which Command Should the Administrator Use Practice Questions

·Separate verification commands from configuration commands.
·Read whether the question asks to identify, verify, fix, permit or deny.
·Small command keywords often change the correct answer.

Sample Questions

A company's IT policy mandates that all employee smartphones used for work must be capable of being completely erased if the device is lost or stolen. The company uses a Mobile Device Management (MDM) solution. Which MDM feature should the administrator use to satisfy this requirement?

Explanation: Remote wipe allows an administrator to send a command that erases all data on the device, returning it to factory defaults or removing corporate data only. This is the standard method to protect data on lost mobile devices. Remote lock only prevents access without erasing, geofencing restricts usage based on location, and containerization separates corporate data but does not wipe the whole device.

A company's security policy requires that all USB storage devices be automatically blocked from being used on Windows 10 workstations. Which tool should an administrator use to enforce this setting across multiple computers?

Explanation: Local Group Policy Editor (gpedit.msc) allows administrators to configure computer and user policies, including removable storage access restrictions. The relevant policy is under Computer Configuration > Administrative Templates > System > Removable Storage Access: 'All Removable Storage classes: Deny all access.' Device Manager can disable individual devices but not enforce a policy across many computers. Disk Management and BitLocker do not provide this functionality.

A help desk technician has resolved a ticket for a remote user who could not connect to the company VPN. The technician updated the user's VPN client and configured the correct server address. According to IT best practices, which TWO actions should the technician perform after resolving the issue? (Choose TWO.)

Explanation: After resolving a ticket, best practices include documenting the resolution steps, verifying with the user that the issue is fully resolved, and updating the knowledge base if the solution is reusable. Changing the ticket status to 'closed' is also appropriate after verification.

A company wants to enforce stronger password policies on all domain-joined Windows 10 workstations. The IT administrator configures a Group Policy Object (GPO) in Active Directory that requires a minimum password length of 12 characters and a password history of 10. After applying the GPO, several users report they can still set passwords with only 8 characters. Which of the following is the MOST likely cause?

Explanation: Group Policy from the domain can be overridden by local security policies on the workstation if the domain policy is set to 'Not Configured' or if local policy is configured with a lower minimum password length. The most common reason is that a local security policy on the workstation is taking precedence. Users being members of Domain Users is required for GPO application, not a cause. Password complexity requirements affect which characters are allowed, not length. Password expiration policy is unrelated to minimum length enforcement.

A Mac user reports that the computer stops responding during startup before the login screen appears. Which of the following is the most appropriate first troubleshooting step?

Explanation: When a Mac fails to boot to the login screen, common steps include booting into Safe Mode (shift key) to isolate issues, or resetting NVRAM/PRAM (Command+Option+P+R). Resetting NVRAM/PRAM is a non-destructive step that can resolve many startup issues related to display, startup disk selection, and time zone settings. Safe Mode is also a good step but often NVRAM reset is recommended first as it clears corrupt settings without loading any extensions.

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Frequently asked questions

How do "Which Command Should the Administrator Use Practice Questions" appear on the real 220-1102?

Practise command-choice questions where the task is to identify the correct verification, configuration or troubleshooting command. These appear throughout the 220-1102 and require you to apply your knowledge, not just recall facts.

How many scenario questions are on the 220-1102 exam?

Cisco doesn't publish an exact breakdown, but scenario-based questions (especially exhibit and command-output formats) make up a significant portion of the 220-1102. Practicing each scenario type ensures you're ready for any format.

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