- A
Submit a change request to the change control board (CCB) to evaluate the impact on scope, schedule, and cost.
This follows the integrated change control process, which is the correct PMI approach.
- B
Add the feature to the product backlog and prioritize it for the next sprint without formal approval.
Why wrong: Bypassing formal change control is not acceptable; even in agile, significant scope changes should be evaluated.
- C
Ask the team to implement the feature immediately to maintain customer satisfaction, and document it later.
Why wrong: Implementing changes without approval bypasses change control and is not recommended.
- D
Update the project management plan to include the new feature and communicate the change to the team.
Why wrong: Updating the plan without formal approval is premature and bypasses change control.
Quick Answer
The answer is to submit a change request to the change control board (CCB) first, because a hybrid project scope change request process must follow the formal change control system regardless of the development approach. Even though the project uses agile elements, the requested feature requires rework of a completed predictive component, which introduces risk to the established baseline. This tests your understanding that in a hybrid environment, the change control board evaluates all scope changes that affect baselined deliverables, preventing unauthorized work that could derail schedule or cost. On the PMP exam, the common trap is to assume agile’s flexibility means you can simply add the feature to the backlog; instead, remember that any change impacting a completed, baselined component triggers the full change request process. Memory tip: “Baseline broken? Change request spoken.”
PMP Process — Managing Technical Aspects Practice Question
This PMP practice question tests your understanding of process — managing technical aspects. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You are managing a hybrid project that uses both predictive and agile approaches. The team has been delivering consistently, but recently the customer requested a critical feature that was not in the original scope. The feature is high value but will require rework of a completed component. What should the project manager do first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"first"Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Submit a change request to the change control board (CCB) to evaluate the impact on scope, schedule, and cost.
The correct answer is to submit a change request through the formal change control process. This ensures proper evaluation and approval before any work begins, aligning with PMI's emphasis on following the change control process.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Submit a change request to the change control board (CCB) to evaluate the impact on scope, schedule, and cost.
Why this is correct
This follows the integrated change control process, which is the correct PMI approach.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Add the feature to the product backlog and prioritize it for the next sprint without formal approval.
Why it's wrong here
Bypassing formal change control is not acceptable; even in agile, significant scope changes should be evaluated.
- ✗
Ask the team to implement the feature immediately to maintain customer satisfaction, and document it later.
Why it's wrong here
Implementing changes without approval bypasses change control and is not recommended.
- ✗
Update the project management plan to include the new feature and communicate the change to the team.
Why it's wrong here
Updating the plan without formal approval is premature and bypasses change control.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the PMP exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which PMP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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Process — Managing Technical Aspects — study guide chapter
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FAQ
Questions learners often ask
What does this PMP question test?
Process — Managing Technical Aspects — This question tests Process — Managing Technical Aspects — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Submit a change request to the change control board (CCB) to evaluate the impact on scope, schedule, and cost. — The correct answer is to submit a change request through the formal change control process. This ensures proper evaluation and approval before any work begins, aligning with PMI's emphasis on following the change control process.
What should I do if I get this PMP question wrong?
Identify which PMP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 21, 2026
This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.
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