PMP Process — Managing Technical Aspects Practice Question
You are a project manager for a software development project using Scrum. The product owner has been pressuring the team to increase velocity and deliver more features per sprint. The team feels overwhelmed and quality has started to suffer. Which TWO actions should the project manager take to address this situation?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Involve the team in sprint planning to ensure they commit to a realistic amount of work.
The correct actions are A and E. Option A involves the team in sprint planning to ensure realistic commitments, which aligns with Scrum's self-organizing teams. Option E facilitates a meeting between the product owner and the team to discuss sustainable pace, preventing burnout and quality issues. Options B, C, and D are counterproductive: overtime leads to burnout, reducing testing harms quality, and adding team members mid-sprint causes delays and learning curves.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Involve the team in sprint planning to ensure they commit to a realistic amount of work.
Why this is correct
In agile methodologies, the development team is self-organizing and responsible for determining what they can realistically accomplish within a sprint. Involving them directly in sprint planning fosters commitment and ensures the sprint backlog reflects their actual capacity and capabilities. This approach prevents overcommitment, promotes sustainable pace, and enhances team ownership of the work.
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Ask the team to work overtime to meet the product owner's expectations.
Why it's wrong here
While seemingly a quick fix, consistently asking a team to work overtime is unsustainable and detrimental to long-term project success. It leads to increased stress, burnout, reduced morale, and ultimately diminishes productivity and the quality of deliverables. A PMP prioritizes sustainable pace and team well-being over short-term, unsustainable demands.
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Encourage the team to reduce testing to save time.
Why it's wrong here
Reducing testing activities to save time is a critical error that directly compromises product quality and increases technical debt. Inadequate testing leads to defects in production, requiring costly rework, damaging user satisfaction, and eroding stakeholder trust. A PMP must advocate for robust quality assurance practices throughout the development lifecycle, not sacrifice them.
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Add more team members to the project to increase capacity.
Why it's wrong here
Adding more team members to a project, especially one that is already behind schedule, often exacerbates delays rather than resolving them, a phenomenon known as Brooks' Law. New members require significant ramp-up time, diverting existing team members for training and increasing communication overhead. This reduces overall productivity in the short term, making the project even later.
- ✓
Facilitate a meeting between the product owner and the team to discuss velocity and sustainable pace.
Why this is correct
Facilitating direct communication between the product owner and the development team is crucial for managing expectations and fostering transparency. Discussing the team's historical velocity and emphasizing a sustainable pace helps the product owner understand realistic delivery capabilities. This collaboration ensures that sprint goals are achievable and aligned with the team's actual capacity, preventing overcommitment and promoting trust.
Go deeper
Related to this question
Learn chapter
Introduction to the PMP Exam and Project Management Basics
Key term
Sprint Planning
Sprint Planning is a time-boxed meeting at the start of a Scrum sprint where the team decides what work they can deliver and how they will do it.
Key term
Scrum Methodology
Scrum is a lightweight process framework that helps teams deliver complex projects in small, iterative chunks called sprints.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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