The correct answer is to schedule a private meeting to discuss the workload, express concern, and explore options for support or reprioritization. This choice is correct because it embodies the servant leadership mindset central to the PMP exam, which prioritizes team well-being and sustainable performance over rigid adherence to deadlines. When addressing team burnout from overtime, an empathetic conversation allows the project manager to uncover root causes—such as unrealistic scope or resource gaps—before jumping to solutions. On the PMP exam, this scenario tests your ability to apply the "Manage Team" process and the Agile principle of inspecting and adapting, with a common trap being the impulse to immediately request a budget increase, which may mask deeper issues like poor prioritization. Remember the memory tip: "Listen first, budget later"—empathy uncovers the real problem, while money only treats a symptom.
PMP People — Leading Projects Practice Question
This PMP practice question tests your understanding of people — leading projects. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A project manager discovers that a team member has been working overtime for weeks to meet a deadline. The team member appears stressed and burnt out. The project manager is concerned about the team member's well-being and the sustainability of the project. What should the project manager do?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Schedule a private meeting to discuss the workload, express concern, and explore options for support or reprioritization
Option A is correct because servant leadership involves caring for team members' well-being. Having an empathetic conversation to understand the situation and offer support is the first step. Option B is confrontational. Option C ignores the issue. Option D may not address the root cause.
Key principle: NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Increase the project budget to hire additional help immediately
Why it's wrong here
A conversation should precede budget decisions.
✗
Warn the team member that overtime is not sustainable and require them to stop
Why it's wrong here
This is too directive and may not address underlying issues.
✗
Ignore the situation as long as deadlines are met
Why it's wrong here
Neglecting team well-being can lead to burnout.
✓
Schedule a private meeting to discuss the workload, express concern, and explore options for support or reprioritization
Why this is correct
Empathy and support align with servant leadership.
Related concept
Static NAT maps one inside address to one outside address.
Common exam traps
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Detailed technical explanation
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
Static NAT maps one inside address to one outside address.
PAT allows many inside hosts to share one public address using ports.
Inside local and inside global describe the private and translated addresses.
NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
→Identify inside and outside interfaces first.
→Check whether the scenario needs static NAT, dynamic NAT or PAT.
→Do not confuse NAT matching ACLs with normal packet-filtering intent.
Key takeaway
NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.
Real-world example
How this comes up in practice
A small business has 20 workstations on the 192.168.1.0/24 network and one public IP from its ISP. The router uses PAT (NAT overload) so all 20 devices share one public address using different source ports. NAT questions test whether you understand the four address terms and which direction each translation applies.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this PMP question in full detail.
Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related PMP NAT questions on configuration and troubleshooting.
People — Leading Projects — This question tests People — Leading Projects — Static NAT maps one inside address to one outside address..
What is the correct answer to this question?
The correct answer is: Schedule a private meeting to discuss the workload, express concern, and explore options for support or reprioritization — Option A is correct because servant leadership involves caring for team members' well-being. Having an empathetic conversation to understand the situation and offer support is the first step. Option B is confrontational. Option C ignores the issue. Option D may not address the root cause.
What should I do if I get this PMP question wrong?
Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related PMP NAT questions on configuration and troubleshooting.
What is the key concept behind this question?
Static NAT maps one inside address to one outside address.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. You are managing a project where the team has been working overtime for several weeks to meet a milestone. The milestone is achieved, but the team is exhausted. What should you do to sustain the team's performance?
easy
✓ A.Conduct a retrospective to identify causes of overtime and implement improvements
B.Reward the team with a bonus and move on to the next phase
C.Encourage the team to take a few days off to recover
D.Increase the team's resources for the next milestone
Why A: Option A is correct because a retrospective directly addresses the root cause of unsustainable overtime, enabling the project manager to implement process improvements that prevent recurrence. Sustaining team performance requires addressing systemic issues, not just short-term relief. This aligns with the PMI talent triangle's emphasis on leadership and team motivation through continuous improvement.
Last reviewed: Jun 21, 2026
Question Discussion
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This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.
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