CAPM Practice Question: Project Management Fundamentals and Core Concepts
You are managing a project to implement a new customer relationship management (CRM) system. The project management plan has been approved, and you are in the executing process group. A team member reports that a vendor has delivered a software module that does not meet the acceptance criteria specified in the procurement statement of work. The team member suggests modifying the acceptance criteria to accept the module as is, because returning it would cause a two-week delay. You review the project management plan and the requirements documentation. What should you do?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Initiate a change request to formally evaluate the impact of modifying the acceptance criteria
The project management plan and requirements are approved; any deviation requires a change request. Option D follows the formal change control process to evaluate the impact of modifying the acceptance criteria. Option A is too rigid without considering the possibility of a justified change; Option B is premature because the project manager should analyze and initiate a change request before escalation; Option C is scope creep and bypasses control.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Reject the module and request the vendor to correct it according to the original criteria
Why it's wrong here
Rejecting the module without considering the possibility of a change request may not be optimal; the proper path is to evaluate the request to modify criteria through the change control process.
- ✗
Escalate to the project sponsor for a decision on whether to accept the module
Why it's wrong here
Escalating to the sponsor is premature without first analyzing the impact and initiating a change request; the project manager should follow the change control process.
- ✗
Accept the team member's suggestion to avoid the delay, but document the deviation
Why it's wrong here
Accepting the team member's suggestion without formal evaluation is scope creep and violates the project management plan; it bypasses the change control process.
- ✓
Initiate a change request to formally evaluate the impact of modifying the acceptance criteria
Why this is correct
Correct. Initiating a change request formally evaluates the impact of modifying the acceptance criteria and follows proper project governance.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CAPM practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CAPM exam.