CAPM Business Analysis Frameworks Practice Question
A business analyst is conducting a stakeholder analysis and discovers that a key stakeholder has high power but low interest in the project. According to the Power/Interest Grid, what is the recommended engagement strategy for this stakeholder?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Keep satisfied
The Keep Satisfied strategy is recommended for stakeholders with high power and low interest to ensure their needs are met without over-engagement.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Manage closely
Why it's wrong here
Managing closely suits stakeholders who are both high power and high interest, where continuous engagement and joint decision-making are needed. This stakeholder's low interest means that intensity wastes effort and invites disengagement. The strategy must instead focus on satisfying their needs without over-communicating.
- ✓
Keep satisfied
Why this is correct
High power with low interest maps to the Keep Satisfied quadrant, so the analyst engages enough to prevent the stakeholder blocking the project without overloading them with detail. This matches the grid's prescribed strategy for that power/interest combination.
- ✗
Monitor
Why it's wrong here
Monitoring suits low-power, low-interest stakeholders who need only periodic oversight. This stakeholder's high power means their lack of current interest could shift quickly, and monitoring would leave that risk unmanaged. The correct strategy keeps them satisfied through targeted consultation rather than minimal attention.
- ✗
Keep informed
Why it's wrong here
Keeping informed fits low-power, high-interest stakeholders who need regular updates but hold little influence. Here the stakeholder holds high power, so passive one-way communication leaves their potential opposition unaddressed. The required strategy keeps them satisfied by consulting on decisions that affect them.
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Variation 1. A BA is conducting stakeholder analysis and needs to categorize stakeholders based on their influence and interest. Which grid is commonly used?
medium- A.Communication matrix
- B.Decision tree
- C.RACI matrix
- ✓ D.Power/interest grid
Why D: The power/interest grid is a stakeholder analysis tool that categorizes stakeholders based on their level of authority (power) and concern (interest) in the project. It helps determine engagement strategies, such as managing closely those with high power and high interest. This grid is commonly used in business analysis and project management to prioritize stakeholder communication.
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CAPM practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CAPM exam.