PRINCE2F People: organizations, teams, and leadership Practice Question
The Project Board is reviewing an Exception Report that recommends a change to the project's scope. Who on the Project Board is primarily responsible for deciding whether the change is justified?
⚠ Common exam trap
PeopleCert often tests the distinction between the Executive's accountability for the business case and the Senior User's responsibility for user benefits, leading candidates to mistakenly choose the Executive when the question specifically asks about justification from a user perspective.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Senior User
The Senior User is primarily responsible for defining the benefits and ensuring the project delivers a product that meets user needs. When an Exception Report recommends a scope change, the Senior User must assess whether the change is justified from a user-benefit perspective, as they represent the interests of those who will use the project's output. In PRINCE2, the Senior User's role includes approving changes that affect the project's scope, ensuring they align with the business case and user requirements.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Senior Supplier
Why it's wrong here
The Senior Supplier provides supplier capabilities, not user justification.
- ✗
Project Manager
Why it's wrong here
The Project Manager proposes but does not decide on scope changes.
- ✓
Senior User
Why this is correct
The Senior User is responsible for representing user requirements and benefits.
- ✗
Senior Responsible Owner (SRO/Executive)
Why it's wrong here
The SRO has overall accountability but the Senior User provides the user perspective on scope changes.
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