Power Apps Capabilities
Which TWO actions can be performed using Power Apps? (Choose two.)
Quick Answer
The answer is building a mobile app for field service technicians and embedding a custom app into Microsoft Teams. These two actions are correct because Power Apps is a low-code platform that enables users to create custom applications without extensive coding, and it natively supports deployment across mobile devices for offline-capable data entry, while also allowing direct integration into Microsoft Teams as a tab or personal app for seamless collaboration. On the Microsoft Power Platform Fundamentals PL-900 exam, this question tests your understanding of Power Apps’ core capabilities versus other platform tools like Power Automate or Power BI, with a common trap being to confuse app embedding with automation workflows. A helpful memory tip is to think of Power Apps as the “builder” for custom interfaces, whether on a phone or inside Teams, not the “automator” of processes.
⚠ Common exam trap
A common mix-up: candidates confuse the distinct low-code tools in the Power Platform—Power Apps for building apps, Power Automate for workflows, Power BI for dashboards, and Power Virtual Agents for chatbots—and select options that belong to other services.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Embed an app in Microsoft Teams
Power Apps is a low-code platform for building custom apps. Option B is correct because Power Apps can be embedded directly into Microsoft Teams as a tab or personal app, allowing users to access custom apps without leaving the Teams interface. Option C is correct because Power Apps is designed to build mobile apps that can run on iOS, Android, and Windows, making it ideal for field service technicians who need offline-capable, data-entry apps.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Automate a multi-step approval process
Why it's wrong here
This is Power Automate.
- ✓
Embed an app in Microsoft Teams
Why this is correct
Power Apps can be embedded in Teams.
- ✓
Build a mobile app for field service technicians
Why this is correct
Power Apps builds mobile apps.
- ✗
Create a chatbot for customer inquiries
Why it's wrong here
This is Power Virtual Agents (now Copilot Studio).
- ✗
Create a dashboard with sales data
Why it's wrong here
This is Power BI.
Go deeper
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Same concept, more angles
2 more ways this is tested on PL-900
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. Which TWO actions can be performed using Power Apps? (Choose two.)
medium- A.Build interactive dashboards with visualizations.
- B.Create a chatbot to answer common questions.
- C.Automate a business process to send email notifications.
- ✓ D.Create a mobile app to capture customer feedback.
- ✓ E.Build a custom portal for external users to submit support tickets.
Why D: Power Apps allows users to create custom apps with minimal code. Option D (create a mobile app to capture customer feedback) is a core use case for Power Apps, enabling rapid development of data-driven mobile applications. Option E (build a custom portal for external users to submit support tickets) can be achieved using Power Apps portals, which extend app capabilities to external audiences. Option A describes Power BI (dashboards and visualizations). Option B is Power Virtual Agents (chatbots). Option C is Power Automate (workflow automation). Therefore, the correct choices are D and E.
Variation 2. Which TWO actions can be performed using Power Apps? (Choose two.)
medium- ✓ A.Create a custom mobile app that connects to SharePoint
- B.Create a dashboard with visualizations from multiple data sources
- C.Build a chatbot to answer customer questions
- D.Automate a workflow when a new email arrives
- ✓ E.Embed a canvas app into Microsoft Teams
Why A: Options A and E are correct. Power Apps allows you to create custom mobile apps that connect to various data sources, including SharePoint, and to embed canvas apps into Microsoft Teams. Option B is incorrect because creating dashboards with visualizations from multiple data sources is a capability of Power BI, not Power Apps. Option C is incorrect because building a chatbot to answer customer questions is a capability of Power Virtual Agents, not Power Apps. Option D is incorrect because automating a workflow when a new email arrives is a capability of Power Automate, not Power Apps.
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.