PL-900 Demonstrate the capabilities of Power Apps Practice Question
A sales manager wants a mobile app to view customer details and open orders. The app should be built quickly without custom code. Which approach should they use?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a model-driven app from Dataverse
A model-driven app built from Dataverse (formerly Common Data Service) is the best choice because it is generated automatically from the data model, requiring minimal customization and no custom code. This allows the sales manager to quickly create a mobile app that displays customer details and open orders. Canvas apps (B) require manual design and custom code. Power BI (C) is for analytics dashboards, not interactive apps. Power Automate (D) is for workflow automation, not app creation.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Create a model-driven app from Dataverse
Why this is correct
Model-driven apps are generated automatically from data models.
- ✗
Build a canvas app from scratch
Why it's wrong here
Canvas apps require manual layout and design.
- ✗
Use Power BI to create a mobile dashboard
Why it's wrong here
Power BI is for analytics, not transactional apps.
- ✗
Use Power Automate to create a mobile flow
Why it's wrong here
Power Automate creates workflows, not apps.
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Same concept, more angles
1 more way this is tested on PL-900
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A sales team needs an app to track customer interactions. The app should display a list of accounts, and when an account is selected, show related opportunities and contacts. Which type of app is best suited?
easy- A.Canvas app
- B.Power BI dashboard
- C.Chatbot in Power Virtual Agents
- ✓ D.Model-driven app
Why D: (Model-driven app) is correct because model-driven apps are designed for data-centric applications with built-in relationships and navigation, making them ideal for scenarios where users need to view and interact with related records such as accounts, opportunities, and contacts. Option A (Canvas app) is wrong because canvas apps start with a blank canvas and require manual coding of relationships and navigation, which is less efficient for this use case. Option B (Power BI dashboard) is wrong because Power BI is for analytics and reporting, not for building transactional apps. Option C (Chatbot in Power Virtual Agents) is wrong because chatbots are designed for conversational interactions, not for displaying and navigating a list of records with related data.
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.