- A
Subscribe to a Microsoft Teams Rooms license for each user.
Why wrong: Teams Rooms is for conference room devices, not individual users.
- B
Upgrade all users to Microsoft 365 Business Standard to get desktop Office and additional features.
Why wrong: Upgrading is not necessary; Business Basic already meets the stated needs.
- C
Deploy a third-party VPN solution to secure remote access to files.
Why wrong: VPN is not required for accessing cloud services.
- D
Use the existing OneDrive and SharePoint mobile apps for file access and use Microsoft Teams for video meetings.
Business Basic includes mobile Office apps with file access and Teams for meetings.
MS-900 Describe Microsoft 365 apps and services Practice Question
This MS-900 practice question tests your understanding of describe microsoft 365 apps and services. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization has 500 users and uses Microsoft 365 Business Basic. The sales team frequently works remotely and needs to access their work files on mobile devices. They also need to conduct video meetings with customers. The IT department has been asked to recommend additional Microsoft 365 services to meet these needs without upgrading the existing plan if possible. Which action should the IT department take?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Use the existing OneDrive and SharePoint mobile apps for file access and use Microsoft Teams for video meetings.
Option D is correct because Microsoft 365 Business Basic already includes OneDrive and SharePoint for mobile file access via their respective apps, and Microsoft Teams for video meetings. These services meet the sales team's requirements without any additional licensing or plan upgrade, as Teams supports video conferencing and OneDrive/SharePoint provide secure remote file access on mobile devices.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Subscribe to a Microsoft Teams Rooms license for each user.
Why it's wrong here
Teams Rooms is for conference room devices, not individual users.
- ✗
Upgrade all users to Microsoft 365 Business Standard to get desktop Office and additional features.
Why it's wrong here
Upgrading is not necessary; Business Basic already meets the stated needs.
- ✗
Deploy a third-party VPN solution to secure remote access to files.
Why it's wrong here
VPN is not required for accessing cloud services.
- ✓
Use the existing OneDrive and SharePoint mobile apps for file access and use Microsoft Teams for video meetings.
Why this is correct
Business Basic includes mobile Office apps with file access and Teams for meetings.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often assume remote file access requires a VPN or that video meetings need a higher-tier plan like Business Standard, overlooking that Business Basic already includes Teams and OneDrive/SharePoint mobile apps for these exact scenarios.
Detailed technical explanation
How to think about this question
Microsoft 365 Business Basic includes the web and mobile versions of Office apps, but more critically, it provides full-featured OneDrive for Business (with 1 TB storage per user) and SharePoint Online, both of which support mobile app access with offline sync capabilities. Microsoft Teams, included in Business Basic, supports video meetings with up to 300 participants, screen sharing, and mobile client functionality, making it fully suitable for the sales team's needs. The trap here is that candidates may assume mobile file access requires a VPN or that video meetings need a higher-tier plan, but Business Basic's cloud-native architecture already delivers these capabilities securely via TLS 1.2+ encryption and modern authentication protocols.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Questions learners often ask
What does this MS-900 question test?
Describe Microsoft 365 apps and services — This question tests Describe Microsoft 365 apps and services — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use the existing OneDrive and SharePoint mobile apps for file access and use Microsoft Teams for video meetings. — Option D is correct because Microsoft 365 Business Basic already includes OneDrive and SharePoint for mobile file access via their respective apps, and Microsoft Teams for video meetings. These services meet the sales team's requirements without any additional licensing or plan upgrade, as Teams supports video conferencing and OneDrive/SharePoint provide secure remote file access on mobile devices.
What should I do if I get this MS-900 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.
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