- A
A supported operating system
A supported OS (Windows, macOS) is required.
- B
Exchange Online mailbox
Why wrong: Exchange Online is not required for Microsoft 365 Apps.
- C
Persistent internet connectivity
Why wrong: Internet is needed for activation and periodic updates, but not always connected.
- D
A valid Microsoft 365 license
A license is required to use Microsoft 365 Apps.
- E
Microsoft Entra ID
Why wrong: Microsoft Entra ID is used for identity but not required if using hybrid identity.
MS-900 Practice Question: Describe Microsoft 365 pricing, licensing, and support
This MS-900 practice question tests your understanding of describe microsoft 365 pricing, licensing, and support. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO of the following are required to use Microsoft 365 Apps for enterprise?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
A supported operating system
A supported operating system is required because Microsoft 365 Apps for enterprise (e.g., Word, Excel, Outlook) must be installed on a compatible OS such as Windows 10/11, macOS, or a supported Linux distribution via browser-based access. Without a supported OS, the applications cannot run or receive updates, as Microsoft enforces minimum OS version requirements for security and feature compatibility.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
A supported operating system
Why this is correct
A supported OS (Windows, macOS) is required.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Exchange Online mailbox
Why it's wrong here
Exchange Online is not required for Microsoft 365 Apps.
- ✗
Persistent internet connectivity
Why it's wrong here
Internet is needed for activation and periodic updates, but not always connected.
- ✓
A valid Microsoft 365 license
Why this is correct
A license is required to use Microsoft 365 Apps.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Microsoft Entra ID
Why it's wrong here
Microsoft Entra ID is used for identity but not required if using hybrid identity.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse 'required for activation' with 'required for usage,' mistakenly thinking persistent internet or an Exchange mailbox is mandatory, when in fact the apps can be used offline and without email services as long as a valid license and supported OS are present.
Detailed technical explanation
How to think about this question
Microsoft 365 Apps for enterprise uses a subscription-based licensing model where the license is validated periodically (every 30 days by default) via internet connectivity, but the apps themselves are installed locally and can function offline. The supported OS requirement is enforced at installation time; for example, Windows 10 version 1909 or later is required for the latest feature updates, and macOS 11 (Big Sur) or later is needed for Mac versions. In enterprise environments, administrators often deploy these apps via the Office Deployment Tool (ODT) or Microsoft Intune, and the license is tied to a user account in Microsoft 365, but the underlying OS must meet the minimum build number to avoid installation failures.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Questions learners often ask
What does this MS-900 question test?
Describe Microsoft 365 pricing, licensing, and support — This question tests Describe Microsoft 365 pricing, licensing, and support — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: A supported operating system — A supported operating system is required because Microsoft 365 Apps for enterprise (e.g., Word, Excel, Outlook) must be installed on a compatible OS such as Windows 10/11, macOS, or a supported Linux distribution via browser-based access. Without a supported OS, the applications cannot run or receive updates, as Microsoft enforces minimum OS version requirements for security and feature compatibility.
What should I do if I get this MS-900 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.
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