MS-900 Practice Question: Describe Microsoft 365 pricing, licensing, and support
Which TWO Microsoft 365 subscription plans include the Microsoft 365 Copilot add-on as an optional purchase?
⚠ Common exam trap
Many candidates assume any paid Microsoft 365 plan, including Business Basic or F3, can add Copilot, but Microsoft restricts Copilot to plans with full desktop Office apps and advanced security features like Microsoft Entra ID P1/P2.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Microsoft 365 E3
Microsoft 365 Copilot is an AI-powered productivity add-on that requires a qualifying base subscription. Microsoft 365 E3 and E5 are enterprise-grade plans that include the necessary security, compliance, and identity features to support Copilot, making them eligible for the optional Copilot add-on purchase.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Microsoft 365 Education A1
Why it's wrong here
Microsoft 365 Education A1 is a free, entry-level education plan that bundles web versions of Office 365 and Teams but does not include the desktop Office apps. As a zero-cost SKU, A1 is not eligible for Microsoft 365 Copilot, which requires a paid, qualifying enterprise or business license. Therefore, even though A1 provides basic collaboration, it cannot satisfy the requirement for a plan that includes Copilot.
- ✓
Microsoft 365 E3
Why this is correct
Microsoft 365 E3 is a commercial enterprise subscription that includes Office desktop apps, Exchange Online, SharePoint, OneDrive, and core security services. It does not include Microsoft 365 Copilot by default, but E3 is one of the qualifying licenses that can be augmented with the Copilot for Microsoft 365 add-on on a per-user basis. Since the question asks which plans can include Copilot, E3 is a correct answer.
- ✗
Microsoft 365 Business Basic
Why it's wrong here
Microsoft 365 Business Basic is a small-business plan with only web and mobile Office apps plus email and Teams, and it lacks the desktop Office suite. This subscription tier is not a qualifying license for Microsoft 365 Copilot, as Copilot add-on eligibility is reserved for higher-level SKUs such as E3/E5 and certain Business Premium/Standard offerings. Consequently, Business Basic is an incorrect choice.
- ✗
Microsoft 365 F3
Why it's wrong here
Microsoft 365 F3 is the Frontline Worker subscription, designed for shift-based employees who primarily need email, Teams, and SharePoint access from mobile devices. Despite including Office web apps and limited desktop options, F3 is not Copilot-eligible because Microsoft has scoped Copilot readiness to E3/E5 and other licensed productivity suites, not the cheaper frontline tier. Therefore, F3 is wrong for this question.
- ✓
Microsoft 365 E5
Why this is correct
Microsoft 365 E5 is the top-tier enterprise plan, covering all E3 workloads plus advanced analytics, security, compliance, and phone-system features. Like E3, E5 does not bundle Microsoft 365 Copilot automatically, but it is an eligible enterprise license that can be combined with the Copilot add-on for each user. Because E5 can include Copilot in this way, it is also a correct response.
Go deeper
Related to this question
Learn chapter
Zero Trust Security Principles in Microsoft 365
Key term
Subscription
A subscription is a payment model where you pay a recurring fee to access a product or service instead of buying it once and owning it forever.
Key term
Microsoft 365
Microsoft 365 is a subscription-based cloud service from Microsoft that combines productivity tools like Office apps with security, device management, and online storage.
About these practice questions
This MS-900 question is part of Courseiva's 794-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.