Describe Microsoft 365 apps and services →easyMultiple Select

MS-900 Describe Microsoft 365 apps and services Practice Question

Which TWO Microsoft 365 services can be used to create and manage tasks?

⚠ Common exam trap

Candidates often confuse SharePoint's ability to create custom task lists with being a dedicated task management service, but SharePoint lacks the native Kanban boards, assignment workflows, and integration with To Do that define Planner and To Do as the correct answers.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Microsoft Planner

Microsoft Planner (B) is a dedicated Microsoft 365 task-management service where teams create plans, buckets, and tasks with assignments, due dates, checklists, and progress tracking, so it directly satisfies the requirement to create and manage tasks. Microsoft To Do (D) is the personal task-management app in Microsoft 365 that lets users create task lists, set reminders, due dates, steps, and sync tasks (including flagged Outlook items and assigned Planner tasks), so it also directly creates and manages tasks. Power Automate (A) is a workflow/automation service that triggers actions across services rather than a task-management tool itself, so it does not belong. Microsoft Word (C) is a document-authoring application with no native task-management capability, and SharePoint (E) is a collaboration and content platform whose lists can store task-like items but it is not one of the two designated task creation/management services here.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

✗
Power Automate
Why it's wrong here
Power Automate is a cloud-based automation platform that builds workflows (e.g., sending approval requests, copying files, or posting messages) triggered by events or schedules. It does not provide a task-centric user interface with checklists, due dates, or assignments; while it can act on tasks from other services, it is not itself a service for creating and managing tasks.
✓
Microsoft Planner
Why this is correct
Microsoft Planner is a team-based task management service in Microsoft 365, part of the Power Platform and Teams. Each plan is a shared board with buckets, tasks, due dates, checklists, labels, and assignments, enabling groups to organize work visually. It directly satisfies the rubric of creating and managing tasks within a shared team context.
✗
Microsoft Word
Why it's wrong here
Microsoft Word is a word-processing application used for creating documents such as reports, letters, and resumes. It has no built-in task management model—no task fields, assignment, due-date tracking, or status workflows—so it cannot be used to create and manage tasks in a functional sense; any to-do list typed into a document is static text without dynamic task behavior.
✓
Microsoft To Do
Why this is correct
Microsoft To Do is a personal task management app in Microsoft 365, powered by Exchange Online and synchronized across devices via Microsoft Graph. Users can create tasks, set reminders, add due dates, organize items into lists, and group tasks into Smart Lists like My Day and Important, making it a dedicated service for individual task creation and management.
✗
SharePoint
Why it's wrong here
SharePoint is a content management and collaboration platform for sites, document libraries, and lists; while a SharePoint list can be customized with a Title and a Completed column to mimic task tracking, it is not primarily a task management service. It lacks purpose-built task features such as assignments, due-date reminders, and My Day integration, and its task functionality requires substantial configuration.

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MS-900 Describe Microsoft 365 apps and services Practice Question

Why each option matters

Option-by-option breakdown

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